Olympus u770 sw 7.1 No power, battery fully charged, lens cover is open. No lights no screen nothing. Camera has been perfect for almost 4 years just shut down whilst being used hence lens cover open. Any assistance appreciated. Thanks

Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.

I have a u770 with a broken lens. I would like to either buy yours to repair mine or I am willing to sell mine so you can repair yours. Email at (g4)(kpp)@(hotmail).(com) - remove the brackets - trying to avoid spam

Your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera which can prevent the full power of the batteries from flowing into the camera. Try this free fix before you do anything else: remove the batteries and wipe the camera contacts firmly with a dry cloth (heavy corrosion may require cleaning with a wire brush, steel wool, or sandpaper). Remove any residue that may have fallen into the battery compartment during cleaning, then wipe both ends of the batteries and place them back in the camera. This cleaning clears the problem about 90% of the time. If it doesn't work for you, chances are that your batteries need to be replaced because they're just too worn to properly power the camera. And then, of course, there's the possibility that your camera may have a problem that requires professional repair.

Contact Olympus for the factory reset code.

I have the same problem. Have you come across a solution? It's definately my lens and not my battery. Where did you go to get the lens looked at and repaired?

me too, any suggestions?

Following are the instructions to send your camera to Olympus for service.

http://olympusamerica.com/cpg_section/cpg_servicerepair.asp

Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $112 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.

The problem you are describing is a problem with something in the lens assembly of the camera. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.

http://olympusamerica.com/cpg_section/cpg_servicerepair.asp

Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $66.85 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.

To save battery power, the camera automatically goes into sleep mode and the monitor turns off if there is no operation when the camera is turned on (when the lens cover opens and the monitor is on). No picture is taken even if the shutter button is fully pressed in this mode.
Operate the zoom lever or other buttons to restore the camera from sleep mode before taking a picture. If the camera is left for 15 minutes, it automatically turns off (the lens cover closes and the monitor turns off). Press POWER to turn the camera on.

You should be able to order what you want from most any photo products supply store. You can also get in contact with Olympus directly, and enquire for a local dealer for what you need. '


Jerry G.