If I unplug my crock pot, hold the On button down, then plug it back in my "warm" light comes on. Might work for you?
I called the customer service number on the back of my RIVAL Crock Pot Stoneware Slow Cooker and those fools said that there was no way to go directly to warm. This actually did work on mine and I don't have to overcook my stew THANK YOU!!! So much for them having knowledgeable representatives regarding their own product line.
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