Hi ionevike...
1...Reinstall your drivers, that should solve the problem, sometimes the drivers get corrupted.
2...Purchase a card reader like found at the following webpage(They can be found at other sites also, and in other places.)
It is eaiser to use because you will insert your card into the reader and plug the usb into a vacant usb port on your computer..it will ope a window...choose to "view the files"...when you make that choice, another window will open and show your pictures...highlight them and drag and drop them to your file/folder of your choice.
Please take time to rate me
http://www.ebay.com/itm/23-in-1-USB-2-0-Memory-Card-Reader-SD-SDHC-MS-CF-MMC-XD-/270714812830?pt=PCC_Drives_Storage_Internal&hash=item3f07dc399e
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