Either the icemaker support is broken, DA61-02205A or the ice tray is damaged or has lime buildup. The ice tray is supposed to twist when it flips: an off-center stud on the tray catches the support, while the tray is still turning. If it does twist but does not release ice - replace or clean the ice tray, DA63-01453B
Good luck,
Vlad
First Choice Appliance
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