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Posted on Mar 03, 2018
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We just bought the SAECO eprelia, we noticed a lot of spillage of fresh grinded coffee inside the machine, right bottom part of the brewing unit, we cleaned and replaced the brewing unit several times and also checked the correct fixation without result, is this a normal spillage. ??

1 Answer

Jean DeLauche

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  • Saeco Master 2,911 Answers
  • Posted on Mar 03, 2018
Jean DeLauche
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Joined: Sep 01, 2014
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Hello, Jpklijn-

Since your machine is new, I would not expect any interior spillage of fresh ground coffee.

I suggest you contact Philips, manufacturer of the Saeco brand, and ask about the problem. It may be a defective machine, covered under warranty, with a need to be replaced.

Since I have no idea where you reside (what country), I will direct you to the Philips global page, so you can select your country of residence:
https://www.philips.com/a-cs/global-country-selector.html.L2NvbnRlbnQvY29tbW9uL2VuX1VTL2Nyc2MvZm9vdGVy.html.html
You will want to speak with someone in Customer Service regarging your machine.

Best wishes.

5 Related Answers

EsWorld

Ernest R

  • 1618 Answers
  • Posted on May 31, 2009

SOURCE: No coffee brewing with beans, but with coffee brewing with ground coffee.

It is possible that the grinds chute is blocked, remove the brew unit and check the chute from the grinder chamber, make sure that it is not blocked with coffee grounds.

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EsWorld

Ernest R

  • 1618 Answers
  • Posted on Jul 02, 2009

SOURCE: Saeco talea touch - grinds & brews coffee into grounds drawer??

Try this, adjust the grind to a coarser setting atleast 2 numbers, then remove brew unit and look behind at white plastic valve, there is a small chamber under valve make sure chamber is clean and that the small discharge from chamber to drain tray is also clear. Then remove shower screen from brew unit and clean if necessary, also check the tube from the shower. Reinsert and test.

Anonymous

  • 20 Answers
  • Posted on Dec 16, 2009

SOURCE: coffee leaks out the bottom of the machine

The black tube that is protruding from the coffee machine is broken or leaking.If you pull out the brewunit,, you may find the broken piece stuck inside of brewunit.

Anonymous

  • 1089 Answers
  • Posted on Jan 09, 2010

SOURCE: Saeco Magic Comfort plus: Despite descaling the

Hi
In the menu there is a program below the descaling program that says Reset descale. Enter this program and choose "yes", and make sure that you push the enter button to lock your answer. If you don't it will still be there.
Also go to your water hardness and move it to the #4. This will prevent you from having to replace the boiler sooner than needed. Descale when told to by the machine.

Testimonial: "Fast, correct and thorough. The cryptic Manual was less than clear but your instructions were excellent. thank you"

Anonymous

  • 1 Answer
  • Posted on Jan 25, 2010

SOURCE: Saeco Incanto S-Class Sirius coffee machine not sensing beans.

I have had the same problem the only way I could get it to brew would to use the program quantity feature every time. I was going to take it in today and decided to restore the factory settings and now its working like it should. This seems to be a circuit board issue Ouch! I have another issue with the steam, if I take the knob off it works if I don't it doesn't glad I bought a 2K model GRRRRR!

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