Question about Maytag Dishwashers

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Our dishwasher is not dispensing the soap. I have tried using the cubes (stays in wells), tried powder (it turns to a cake of soap) and I have tried liquid but you could see it ran down the door. Some dishes appeared clean, others had a film or soap on it. Mind you, the door to the dispenser is open when you open the dishwasher but the soap doesn't dispense. I have ran cleaner through the dishwasher but doesn't help. The machine is approximately 3 yrs old. We purchased it from Best Buys and discovered it is now out of warranty and Best Buys does not offer warranty renewal. I will not buy from them again. Please advise.

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  • Arleen Davis Jan 18, 2011

    My husband wants to know what setting does the heating coil need to be at (110 or 120) for the soap dispenser? Thank you.

  • Arleen Davis Jan 18, 2011

    Okay, my husband is going to take the door cover off today. You said it has to be 120 volts for the soap dispenser to work. Is there a particular setting the dishwasher needs to be at when the dispenser works? Currently, the soap just runs down the door. Is there any suggestions you can give my husband what to look at and do when he takes the door cover off to correct this problem?

  • Arleen Davis Jan 19, 2011

    Our Maytag dishwasher's model #MDC5100AWW and the serial #29345825EN. Another expert told us to check the metal strip and there is no metal strip. There is a plunger that operates the soap door and then there is one that lets the heat out when drying. Would you look up our model and serial number. The book for the dishwasher we have doesn't offer any help. Thank you.

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  • Maytag Master
  • 43,501 Answers

Hi,

From what you are saying the problem is NOT with the soap dispenser....it is doing it's job and is opening....
The problem is that either your heating element is not keeping the water hot enough to disolve the soap or the water is insufficient to disolve the soap...
I think it is probably the heating element...
To check it for sure you would need to OHM out the lement or get an amp metter on the wire to it when it should be heating...this can be done from the front by taking off the kick plate and then running a cycle and checking for amp draw on the element when it should be heating...

here is the elment for your dishwasher

http://www.partselect.com/PartDetail.aspx?Inventory=2099740&SourceCode=1

I would also buy parts number 1,2,3,31,32,33,34 from this page also...

http://www.partselect.com/ModelFrames.aspx?ModelID=147371&ModelNum=mdc5100aww&mfgModelNum=&ManufactureID=1&Selected=53409&Position=7&mfg=Maytag&Type=&Mark=4

The spray arms get worn and then they do not spray as they should even if they are clean....


Dishwasher Spray Arms not Spinning

How to Buy
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A bad heating element causes many problems in dishwashers...

Dishwasher Problems The
Heating Element not Working

Dishwasher Maintenance

heatman101

Asker's Testimonial "explanation very clear. will give it a go and see how simple it was. thanks Ronnie " - ronnieshomes

Posted on Jan 19, 2011

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  • Master
  • 4,323 Answers

Hi
Dishwashers use Bi-Metal strip to allow the dispenser to open/close. This strip when heat up causes the soap door spring to open up the dispenser. If this strip is not heated doesn't allow the door to open. The strip may not be getting 120V or maybe disconnected. Newer (plastic liner) dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn't receive 120 volts, then it'll not work. Please check the voltage to the wax motor/Bi-metal strip; also inspect the connections to these. Dishes are not clean if water is hard or when more detergent is used than needed, try filling detergent cup half way. Try using white vinegar after the wash cycle is complete, run a complete cycle. Also turn down the heat on the hot water fed to the dishwasher. Try using water softener for better results. You can also add vinegar in the final rinse cycle. Make sure that your soap dispenser drawer is opening and closing fine. Hope this helps...
Please post back if more information is required.

Daniel

Posted on Jan 10, 2011

  • Daniel Scott
    Daniel Scott Jan 18, 2011

    120

  • Daniel Scott
    Daniel Scott Jan 18, 2011

    Thanks for your reply...no additional suggestions though the unit can be run on any cycle.

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