When pictures are taken outside during the day they are unclear with some white horizontal lines and when taken indoors its ok.tried everything the manual said but still no changes

White shadow or white lines may occur if the light was too bright when you take the picture, especially in strong sun light. Have you turn off the flash light when you taking those picture ? If you haven't, then you should try to turn off your camera flash light manually. And I must remind you not to take a picture with your lens faced the sun light or other light (lamp etc) directly. Even if you take a picture outdoors, try to make your lens shaded by something, you can even use your own shadow to shade them.

Hope this help and be kind to rate please.
(^_^)