Dell Inspiron 8500 Notebook Logo
Anonymous Posted on Jan 08, 2011

I have a Dell Inspiron 8500 and the moniter has a very distorted screen. vertical lines distorted. any ideas?

1 Answer

Anuj Datta

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  • Expert 165 Answers
  • Posted on Jan 08, 2011
Anuj Datta
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Hi Friend, In this case I would recommenrd you to please try and connect any external monitor to the system to check if you have the same issue in the external one as well..
If you got the same lines on the external one as well, it indicates that we can try updating the video drivers of the system
To update the video drivers, try the following link: http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=INS_PNT_P4_8500&os=WW1&osl=en&catid=&impid=
Please make sure to select the Operating system first you are using on the system and after that the last option you will see the Video drivers.
If the external one is working fine, it indicates that the issue is with the laptop screen itself and needs to be repaired or replaced.
Please let me know if it was of help
Thank you.

Testimonial: "The problem is when I hook an external moniter,,I get no screen at all."

  • Anuj Datta Jan 08, 2011

    Hi friend,
    Thanks for your reply.
    After connecting the external monitor, press the following key combinations..

    Fn F8

    Thank you.

  • Anuj Datta Jan 08, 2011

    Please let me know if it was of help???

    Thank you

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