My 42pf732oa/37 tv turns on when i plug it in although the picture is snowy and the channel/volume and menu buttons on side of t.v. do not work. the picture has colors but not clear even hooked up to cable and i know its not the cable because i used it to hook another t.v. and the picture is just fine

SOURCE: Snowy Picture

check tuner or replace it

SOURCE: 5 different colored vertical lines on black and white picture.

Hello wisportsfan2,

Try the following first:

If you are using a direct cable connection from the wall outlet;

1. Check the incoming cable or antenna signal connection to ensure that it is properly secured to the TV's antenna input.
2. If the connection is good, perform the auto program and ensure that the Installation mode (Antenna or Cable) is selected correctly.

If you are using a coaxial connection from the Cable or Satellite box to the TV;

1. Set the TV to the channel specified by the service provider.
2. Change the channels at the Cable or Satellite box to view the program.

If you are using a video connection (CVBS, S-Video, YPbPr, HDMI) from the source (DVD, Cable or Satellite box) to the TV;

1. You do not need to perform auto program to search for the channels.
2. Press the 'SOURCE' button on the remote control repeatedly to select the correct input source.

If you are using an HDMI connection from the source (DVD, Cable or Satellite box) to the TV;

1. Reset the TV and source by unplugging it from the power outlet for 30 seconds.
2. Press the play button on your source device. If the source is HDMI CEC compliant, the TV will automatically switch to the HDMI input.
3. If your source is not HDMI CEC compliant, turn on the TV and switch to the HDMI input.
4. Turn on your source.

If you are sure you have selected the correct input or channel but still have no picture and sound;

1. Try resetting the TV by unplugging it from the power outlet for 30 seconds.
2. Press the 'SOURCE' button to select the correct input source.

You can try the "Whack" method first though..Just smack or whack the set with your hand or fist around the cabinet to see if that will either aggravate or restore the picture. If so, it means there is a loose connection or cold solder joint of some kind, which you may be able to repair yourself if you have the soldering skills.

If it still does not work, it looks like there is a problem with the vertical blanking due to faulty ribbon connectors, although there are several things that can cause it.
But in my honest opinion, it is best to have an expert technician come in and do some tests on it in order to diagnose the root cause of the issue. It is not easy to fix this yourself, if you have no experience, as there are a lot of parts that have to be removed before you can reach the components. It could be as simple as a loose connector ribbon or a bust capacitor, but it could also be more complicated. Hence, in my honest opinion, better get a qualified technician.

If you wish to contact Philips customer support to arrange for a service, please call 1-888-744-5477 Monday - Saturday 7:00 am - 11:00 pm EST Sunday 8:00 am - 11:00 pm EST Excluding major holidays

When you contact Philips please have available:

• The exact model number
• Your date of purchasing
• The serial number of your product

Send an e-mail

Hope that helps! If your issue is not resolved, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.

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Thank you for using FIXYA!
IrishDruid

SOURCE: philips magnavox tv model # 15mf400/37

no i havent a solution yet. am waiting to hear from Philips support & Customer Care by email or phone. I cannot afford to pay you people just to ask a question that i probably could not understand the answer anyway. I know my tv just stopped working and I think it was the manufacturers problem. Like i said it was not an old tv.

thank you anyway

SOURCE: no picture/intermitten picture

I just got through explaining this to someone else - the HDCP encryption system that Philips uses is not future-proof - you will continue to have this problem as long as you use an HDMI connection with a Philips TV. My advice, which you can take or leave, is to use Component (Red, Green and Blue) cables. you won't get 1080p, but you will get 1080i, which is pretty close.

-Tha Mp3 Doctor

SOURCE: Phillips 50PF9431D/37: Perfect Picture, inuadible audio

The audio or sound IC (integrated Circuit) on the TV panel maybe bad and need to be replaced.
Also, the speakers of the TV may have a weak connection from inside the panel.
But my best bet is the first solution i gave. If u are not a qualified electronics technician then take it to a service centre.
Joseph Asoh,
Abuja, Nigeria