Tape broke on W928 tape measure - Lufkin 8ftx1/2in Tape Rule W928

You can put it back on but depending on how it broke and how you reattach the measurement will be off a tad.

notify place of purchase or notify manufacturer

It is broke. Simple. They wear out. Buy another one. If it is new spray it with some lubricate. If you don't have the spray, a new tape measure is cheaper anyway.

common problem and easy to change . aftermarket regulators are around 100$. but if need be remove door panel and use a measuring tape and measure from the bottom inside door upto the bottom of glass when up. cut a 1x3 piece of wood to length and slide it in as a temp solution

Yes, but it is a royal pain. The tape has a slot (some are "T" shape and some are tear-drop) in the end, and this fits on to a tension coil inside the unit. What you have to do is re-coil the spring and reattach the tape to it... that is assuming that the tape did not come out because it broke at the slot. There is no way to find out haw many times the spring must be wound, so it is all trial and error.

personally - I suggest waiting untill they go on sale and picking up a new one. I know that's not the answer you want, but it may be a lot easier.

Good luck.

you should be able to ----- how far to your nearest toolking store? you can still deal with them no matter where you are ---I deal with them all the time ,and I`m in australia

No. You'll have to replace the tape measure, or find another similar model to rob the part from...See here and here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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Take the four corner screws out and the last center (short screw out). Split the shells in two pieces. Seperate the yellow or measureing tape from the black spindle tape. The spindle tape holds or attaches the measurement tap to the spindle. I have only seen a plastic spindle and this tutorial only applies to the plastic one. Take the spindle out and set the half casings on their backs, so you can see the cavity of the shells. The black spindle tape will be preformed to only wrap one way. Go ahead and attach the yello measuring tape to the black spindle tape. Pay close attention which side of the yellow tape is facing up or in our intended direction which is towards the center of the spindle. This way when you pull the tape out it is facing up for the person can see the measure marks. Wrap the tape tightly. If the tabs are broke and there's no way to secure the Yellow to the black, use two strips of Duct Tape and adhere the sections together. Do not use too much tape, since the clearance inside the spindle is tight. Once you wrap the tape inside, put a temporary piece of tape to secure the yellow and keep it from unraveling again. Next take a 1" wood screw and a battery powered drill and insert the screw into the center of the plastic spindle. Slowly tap the screw until it catches, do not drill the screw all the way in, only enough to catch in the plastic. Once the screw is partly into the plastic place the spindle into one of the half shells. The reason for the drill and screw is to return the tension back to the internal spring. Whichever side you placed the screw into you need to be sure to apply a clockwise turn. Keep the hex head of the drill so to not release the tension. At the same time place the spindle in the half shell and lock its square center piece into the shell. Now you can remove the screw from the center, then remove the tape holding the yellow meauring tape down, Still holding the measuring tape so it wont unravel, begin placing the last half shell on. Obviously you need to line everything up so the tape slides freely through its opening. Align the tape slide stop, which rests between the two shell halves. Replace the screws and remember the short one goes in the middle and holds down the belt clip.

Frank

there is an acrylic post inside that directs a light beam to several different places so when the light beam is broken then it tells other parts that the tape is loaded this could be broken off or if the tape broke off inside a piece could be wrapped around a capstan or drive post causing the machine to think it is at the end of the tape and to turn itself off.