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Posted on Jan 05, 2011
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We have purchased a Kodak ESP 9250 and we keep getting an error message saying that there is a paper jam 3528

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Donald DCruz

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  • Office Equip... Master 17,130 Answers
  • Posted on Jan 05, 2011
Donald DCruz
Office Equip... Master
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Joined: Jun 24, 2010
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This seems to be fault in the transport of the paper in the rollers. So if you have used any adhesive sticker printing, it is possible that some glue has got clogged into the rollers. If not there can be some jammed paper in the rollers or the mechanism.
There is a in-detect sensor, usually an opto-coupler , make sure this is not clogged or dirty as this IR detection feeds the signal to the processor for starting the motor drive feed.
Since this is a new set with a warranty do not attempt to open and tamper as the warranty may go void if there is a serious issue.

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1helpful
1answer

Esp 5250 error code 3528

Hello Shaheen,

Try this:

To resolve the error:
  1. Press the On/Off button on the printer control panel to turn off your printer.
  2. Wait 30 seconds.
  3. Press the On/Off button to turn on your printer.
If the error continues, double-check that all paper and foreign objects are removed from inside your printer.
NOTE: Even if you do not physically see a paper jam, you will need to follow the paper jam link to solve the error.
Paper Jam Error
0helpful
1answer

Printer keeps displaying error 3528 there is no paper in it and has never been any please help

Hello, Welcome to FixYa!
Error 3528 in Kodak Printer is mostly because of paper jam. their may be small bit paper jam in side. There are some "micro-sensors" that detect a paper jam. To solve it
Try taking off the roller access panel in the back and make sure that the printer has not picked up a sheet of paper somewhere in the path.Also make sure that sure that really there is no piece of paper paper, dust or foreign objects.If you have seen and you are sure that there is no any paper or foreign object then Turn the printer off, and disconnect the AC power-cable. Open the printer cover & now give the printer a "blow-job" by compressed air. Turn the printer On and check. If you still face this error then try a trick may be it can resolve the issue.
Press the On,Off button on the printer and turn off your printer. Now wait for 30 seconds.Press On button to turn your printer On and try printing.
If still there is an error then then probably your Kodak ESP 3 Multifunction Printer/ Copier/ Scanner is in need of servicing by a service professional.
I hope this solution helps you.
Thank you for using FixYa!

1helpful
2answers
0helpful
1answer

Error code 3528 keeps coming up,telling me to remove back cover and remove paper jam then replace back cover.there is no paper jam,checked printer heads no paper anywhere? and paper is not low????

Check the complete paper path very carefully, it only takes a small fragment of paper stuck somewhere to signal a paper jam. Also check that the paper sensors have returned to their normal positions. See that the printer has not picked up a second sheet of paper and this is somewhere in the path.
0helpful
1answer

Kodak 9250 problem error code 3527 cartridge jam. i fixed paper jam and reset this by unplugging machine touching okay and problem persites. Thanks Dan

Hello. I have this problem with my current printer, esp 9250. I don't know how you resolved it but I contacted Kodak via livechat (on their website) and the person told me I had to get a new printer. I couldn't get a new printhead because she said it didn't move to the center when i opened the cover, so that means the printer hardware is broken. Needless to say, I am frustrated. I asked her if Kodak would lessen my cost by sending me a coupon or ANYTHING, and she said sorry but no. So yeah. Basically you just gotta get a new printer... :(
1helpful
1answer

Paper jam

You are receiving this error message because there is a paper jam or the top (photo) tray is not securely in position and the printer cannot initialize. This error message can appear for an ESP 7, ESP 9, ESP 7250, or ESP 9250 all-in-one printer.
To resolve a paper jam, we have an easy Step-by-Step Solutions and Repair tool. Within the tool, select All-in-one printer, then Paper jam.

When you clear the paper jam:
  1. Make sure you open the paper output tray and inspect the top tray for photo paper that could be jammed inside or that remains in the nip at the entrance.
  2. Pull out the bottom paper tray and clear any paper jams.
  3. Remove the duplexer from the back of the printer and clear any paper jam.
NOTE: Curled photo paper could induce a paper jam. To prevent curling:
  • Store un-printed paper in a tightly closed plastic bag or in its original packaging.
  • Store sealed packages of paper flat, and not on
  • When you are ready to print, take only the paper intend to use immediately.
To remove curl in photo paper:
  1. Place the paper in a plastic bag or in its original packaging.
  2. Gently bend the paper in the opposite direction of the curl, then insert it into a tube-a paper towel tube works well.

    NOTE: The tube should be larger than 1.5 in. (4 cm) in diameter.
  3. After a few minutes, remove the paper from the tube.
  4. Remove the paper from the plastic bag or packaging.
  5. Verify that the curl has been removed from the paper. Repeat the steps above if necessary.
If the top paper tray is not securely in position and the printer cannot initialize (you may hear a grinding noise, and the top paper tray will not open), contact Kodak.
1helpful
1answer

Error code 3528 keeps coming up,telling me to remove back cover and remove paper jam then replace back cover.there is no paper jam,checked printer heads no paper anywhere?

I have this printed and if you read (carefully) through the manual it tells you it doesn't like single sheets of paper. If ever my paper feeder tray runs below say 3 sheets then this error will crop up so keep it topped up with paper. The same goes for photo paper too.
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