Vtech V.reader Animated E-book System Logo

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Anonymous Posted on Jan 05, 2011

I purchased a vtech V.Reader for my son for Christmas from the vtech website.I registered it on line and used the 6 v.coins he received for registering the V.Reader and I was able to get him 6 books.I have a new SD Card in the V.Reader,but when I attempt to transfer the books to the V.Reader I get the message: There was an error transferring your file(s).Please try again .This happens every time I try.I have updated the V.Reader and I still get the same message.I though about just trying to put the books on the SD card directly from my pc,but I can't fine the files any where on my hard drive or in my downloads and I have search for them to no avail.Any help would be appreciated to resolve the problem. Thanks!

  • 4 more comments 
  • Anonymous Jan 05, 2011

    i'm in the same boat. i've tried reformatting the SD card, i've tried various computers (mac and pc--the PC won't even recognize that the unit is connected) and i've even tried different SD cards. no luck!

    are you mac or PC? how big is your SD card?

  • Anonymous Jan 06, 2011

    Pc with a 2MB SD card.I try my Pc and my husbands both are windows 7 with no luck.I've emailed customer service ,but no response yet!

  • Anonymous Jan 06, 2011

    Customer service got back to me and told me to be sure the SD card was formatted as FAT32 (which mine already was). Didn't help me, but maybe it will help you. So frustrating!!!

  • Anonymous Jan 07, 2011

    Just got the email for customer service they told me the same thing.My card is also formatted as FAT32. I think were going to call them and see if that gets us anywhere.I'll keep you posted!

  • Sharon Armstrong Sep 29, 2011

    I am in the exact same situation! I wonder how many others are having the same problem. I am still waiting for customer service to get back to me too.

  • Casper G
    Casper G Jan 03, 2020

    I've tried multiple different brands of sd card. Most have been hc, but a 2gb was not. Reformatted everything I could, restarted my computer, updated the reader, everything suggested in previous post here and nothing. I have tried every solution I could find and think of and no success. I made a new account on the learning lodge, updated the reader too. My son is in tears, what do I do?

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  • Posted on Jan 28, 2011
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I had the same problem, so I put the SDcard in my camera, formatted it, then put the SDcard back into the reader and I was able to transfer the books.

  • vansimke Feb 02, 2011

    I had a similar problem with a 2GB card. When I used a 1GB card, it worked fine. It could be the difference formats (the bigger SD cards are actually SD HC) which might not be compatible with the reader.

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