SOURCE: Verizon FIOS Motorola 6200-2 HD box remote freezes
i'm a verizon employee currently working at a customer's house. just swapped out 3rd 6200 stb, the channels will seemingly change on their own(scrolling) after pressing the remote just a few times. the root of the problem is that the remote is not responding to the stb in the first place properly. all i can figure is that there is some type of ir interference. i've placed the remote 1" from the stb and the same problem exists. it's not the box and the remote is brand new, tried 3 remotes as well. there is something going on in the atmosphere around the box - in or outside the custmer's house. they were on vacation and when they came back this is the trouble they were having. i don't have an answer, just some type of possibilities. there is a power transformer outside on a pole approx. 100' from the house and we had bad storm related issues in the past week. i know it's a stretch, but you never know. could be surround sound/ stereo equipment generating some kind of field??????????? good luck.
SOURCE: Motorola DCT 6200/1000 seems to only have one audio output?
There are three options:
1) Connect the Tivo using the coax output of the cable box into the cable input of the Tivo
2) Exchange cable boxes with your cable provider for one with composite output jacks. It may require you to use a Motorola box that isn't High def depending on what your provider has. I know Comcast has a Motorola HD tuner that has composite outputs as well as component.
3) Upgrade to a Series 3 Tivo. Those units are designed for High Def. Use HDMI cable hookup.
SOURCE: Motorola cable box/dvr/remote problem.
I have found that my moxi doesn't always respond to commands from its remote. it seems to work best with the lights on. I placed a small desk lamp next to the box and aimed the bulb at the Moxi label at the bottom left of the box. It works a lot better but I wish I had a more elegant solution.
[1] Verify that the AC power cord is connected to the DCT*
and an AC outlet.
[2] If the DCT* is connected to a switched outlet on another
unit, verify that that unit is powered on.
[3] Press the POWER button on the DCT* front panel instead
of the remote control. The batteries in the remote control
may be depleted
[4] The DCT* may have received a software update and
may not power on while the new software is being
installed. Try again in a few minutes.
OK.
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