When scrolling through the incoming call log, it always starts at the earliest call. How do I make it start at the latest call? The phone system is a KX-TA824.

It's only marginally possible, but you can start logging calls from today forward.

In a TA-824 and higher system, you can start an incoming call log. It's explained in the Installation and features manual. It's a couple of buttons you assign CID Select and CID Indication. That logs INCOMING calls with Caller-ID.

On the side or bottom of the Panasonic Key Service Unit, there is a DB-9 or DB-25 serial connector. If you turn on SMDR and connect it to a PC or serial printer (whatever that is) you can capture all the traffic in the box. There is software, or plain old Hyperterm will store the data. Now, the marginal part is that the SMDR data is buffered. If it's turned on but there's no capture device, the data will still be there. The trick is to get a com port opened up and the right speed (9600,N,8,1) and when you plug it into the port, it will spill the data (past history) to the buffer size.
It might pick up the last 200 calls.


Carl

You will need to go into programming and set all the phones to ring.
Log in: Feature **266344, 266344
Scroll to Configuration > Line Access > Enter set number > Scroll to Ringing> Then go to each line and set it to ring.

If using Outlook or Outlook Express, go to the inbox and then click on the column heading that says "Received." This will sort all your messages according to date. Then, use the scroll bars to go to the earliest message you want to delete and click on it. Next, use the scroll bars to find the latest message you want to delete. Press and hold the Shift key, and while continuing to press and hold the shift key, click on this last message. All the messages between these two dates should now be selected. Release the shift key. Finally, immediately press the Delete (sometimes simply labeled "Del") key. This should delete all your messages and put them in the Outlook "Deleted" folder.

Did you program the 2 buttons for CID-S and CID-I?

I can tell you how to do it, but it won't mean too much if you don't have the other programming done.

Try storing 96 and 97 under a couple of buttons.

Carl

Calls log auotmatically to phones that ring. If more than one phone rings the call will log on the phone that answers. If no phone answers, the phone connected to the lowest port number will log the call. The lowest port number is usually the lowest extension number, but not always depending on how the phone system installer numbered and connected the extensions. Also if a call is transferred to a phone it will log. The logged calls can be seen by navigating the LCD screen.

With the handset still on hook press the MENU button on the far right of the screen. Scroll down with the arrow key ( bottom right corner of phone ) until you see incomming or outgoing call log. Now press ENTER to view.
PLEASE vote/rate this answer if it was helpfull.
Thank you

Log into your TalkSwitch Management Software.
Go to Telephone Lines.
Under each incoming line make sure that Caller ID is checked.
Click File> Save
Hopefully this will fix it for you.

its just the casing are defected, check the LCD connector, it maybe the problem start on there, make it tighten.

Don't worry, if you ignore it will grow :-)

It's a count of the unanswered calls with CID. If you take a spare button and program it for Call Log, it will light up and you press it to start the call log display.

Try this press PROG 54 STORE

When you press it, your display will now reveal the numbers under incoming.

If you put a number after the 54, it will log calls for a particular group. I get my calls on incoming group 100, so I store 54 100 under a button and I can see all system calls. I have a second button for just my extension calls.

Carl

Power cycling is not supposed to clear the incoming call log.

I will give you the book description of how to use the Navigator key on a 76xx phone. It may or may not work.

You can program a call log button, or use the Navigator to display, call, or erase the incoming call log. To display, press the call log button or left arrow on the navigator button twice.
It will show the last call. While that display is viewable, press the TRANSFER button to delete it, or lift the handset or press SP-PHONE to call it..

Your up and down arrow keys will step between the calls if you have more than one.

To program a button for call log, press the PROG softkey, a button, dial 54, and STORE.

These are the instructions for your personal call log. There are also instructions for Incoming Call Group (ICD) call logs.

These and other instructions are outlined in the TDA Operating manual.
Your dealer/installer should be able to get you a copy if you don't have one.

Carl