The HP imaging device could not be initialized. An error occured when communicating with the device. Make sure the device's power cord and cable are properly attached and plugged in. Ref to HP service and support on the web for more help with this error. The scanning software might be installed improperly or there might be a device conflict. Any help would be appreciated. Tried re installing CD but no luck. Thank you.

Doctor PC

• 7733 Answers
• Posted on Oct 27, 2010

SOURCE: I had to reinstall the

The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

• Connectivity :
  • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
  • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
• Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
• Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
• Device manager : Checks for problems in Device Manager that would prevent printing.
• Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
• Port : Checks the port settings for the HP product.
• Driver : Checks for alternate-driver settings.
• Conflicts : Checks for conflicts with other drivers, such as other printer brands.
• Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

SOURCE: the Hp Imaging device could

go to www.hp.com and download the updated software for your product for free.
Regards Dave