Question about Polycom SoundPoint 330 IP Phone

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We tried to put factory default in Polycom IP 331 SIP Phone.It is booting continuously and it shows the following error while booting."Error loading 0004f2329caf. cfg". All the other booting sequences are same for both the working and not-working phone. Please guide us to resolve the issue and make it up.

Posted by Anonymous on

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2 Suggested Answers

6ya6ya
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SOURCE:

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Posted on Jan 02, 2017

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steve_hillin
  • 44 Answers

SOURCE: We tried to put factory

I answered this question for another user:
http://www.fixya.com/support/t8134583-coult_not_using_boot_server_error

"
This occurs when the phone is set up to load it's configuration file from a ftp or tftp server and it cannot find the file or server location. If the phone is supposed to do this, please check that the ftp or tftp service is running on the specified server. The server name or ip is specified in the setup of the phone, available when the phone is first booting up. The default username is 'Polycom' and password is '456'. If you DO NOT want your phone to get it's configuration from a network server, enter the setup area and remove the server name or IP address from the appropriate section.
"

Posted on Mar 05, 2011

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On Polycom 335 how do I reset voicemail for new employee


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http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/products/voice/spip_ssip_vvx_Admin_Guide_SIP_3_2_2_eng.pdf

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I have a problem regarding my Polycom Soundpoint IP331. It doesn't boot anymore. It shows only an error which is error.cfg.


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We tried to put factory default in Polycom IP 331 SIP Phone.It is booting continuously and it shows the following error while booting."Error loading 0004f2329caf. cfg". All the other booting...


I answered this question for another user:
http://www.fixya.com/support/t8134583-coult_not_using_boot_server_error

"
This occurs when the phone is set up to load it's configuration file from a ftp or tftp server and it cannot find the file or server location. If the phone is supposed to do this, please check that the ftp or tftp service is running on the specified server. The server name or ip is specified in the setup of the phone, available when the phone is first booting up. The default username is 'Polycom' and password is '456'. If you DO NOT want your phone to get it's configuration from a network server, enter the setup area and remove the server name or IP address from the appropriate section.
"

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What is the default password for Polycom Soundpoint IP 320 SIP?


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http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

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http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

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