Possible explanations and work-arounds based on various blood pressure
monitors..net is if it has worked religiously like mine had and this
error comes up, and the simple fixes below do not work, there is
something internally wrong with the unit..there does not seem to be any
customer reset or obvious fixes..contact the manufacturer for service..
Error Description Potential cause and remedy
«Err 3» No pressure in the cuff
An adequate pressure cannot be generated in the cuff. A leak
may have occurred. Replace the batteries if necessary. Repeat the
measurement.
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Error Codes
Err 0 No pulse is detected
Err 1 Inflation rate is too low
Err 2 Systolic reading unattainable
Err 3 Cuff pressure is too high
Err 4 Diastolic pressure is outside of operation range
Err 5 Cuff deflated too fast
Err 6 Cuff deflated too slow
Err 7 Systolic pressure is outside of operation range
Err 8 Overall pressure is outside of operation range
Err 9 Cuff is unable to inflate to the necessary pressure level
--------------------------------------
Error No. Possible cause(s)
Err 1 No pulse has been detected. Cuff may be positioned incorrectly.
Err 2 The arm was moved during the measurement.
Err 3 Inflation of the cuff took too long. The cuff is not positioned correctly.
Just called Samsung customer support on this exact sr303s model and Err 3 issue and they said that this error occurs on this 'older' model when the batteries have been in the unit too long. They suggested taking the batteries out, let it sit for an hour (to possibly drain any residual memory effect that might be causing this error) and then put in fresh alkaline AAA batteries to see if it fixes it..if it doesn't there is no other troubleshooting that can be done. I also asked and there is no reset sequence either. As a side note, the batteries in my unit were on the border but not dead or leaking)..
I have the same unit under discussion. I did replace the batteries and verified the memory was zero by pushing the MEM button. I kept using over a three day period a few times each day and it started working again. The error 3 states that the pressure is to high in the cuff. if the unit is filling the bag and depletes slow, it may not be a leak but a pressure sensor that may need to be used after sitting for a while as mine was. DR Savagd
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