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Posted on Jul 09, 2008
Answered by a Fixya Expert

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Color Print Quality

I have a Ricoh CL 3000 and have begun to notice some vertical "streaking" in printed images about 1 1/2 to 22 inches from the left side of the paper. There are no error codes or consumable replacement codes, but this issue appears on both B&W and Color prints, but is most prevellent with color printout. Trying to ascertain which consumable may be causing this, PCU's, transfer belt, fusing unit etc. The printre has run flawlessly and only has a total page count of just under 6000. Any help, most appreciated....

  • 4 more comments 
  • mburney Jul 09, 2008

    Thanks for the info...Ispoke to a technician at Ricoh and they are leaning towardsthe problem being related to an "almost expended" Color Photoconductor Unit....so, I still have the dilemma.....

  • mburney Jul 09, 2008

    Comment by mburney, posted on Jul 09, 2008
    Thanks for the info...Ispoke to a technician at Ricoh and they are leaning towardsthe problem being related to an "almost expended" Color Photoconductor Unit....so, I still have the dilemma.....

  • mburney Jul 09, 2008

    No obvious scratches or damage to the PCU....

  • mburney Jul 09, 2008

    Yes, I understand that I need to replace "a" part, but I am trying to get a consensus as to which part to replace.

  • mburney Jul 10, 2008

    I have examined he transfer belt and there does not appear to be any problem. No scratches, dents, dings or imperfection.

  • mburney Jul 10, 2008

    Im going to oder a color PCU and see if that does the trick, if not, I guess the transfer belt unit will be next....

×

8 Answers

Anonymous

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  • Master 2,071 Answers
  • Posted on Jul 10, 2008
Anonymous
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The following is taken from the service manual I hope it helps thanks J

4.3.1 BLANK PRINT
Symptom Possible cause Necessary actions
Defective laser scanning unit Replace the laser scanning
unit.
Defective PCU Replace the PCU.
Defective transfer belt unit Replace the transfer belt
unit.
Defective transfer belt
tension unit
Replace the transfer belt
tension unit.
Defective toner cartridge
drive unit
Replace the toner cartridge
drive unit.
Defective toner cartridge
agitator
Replace the toner cartridge.
Incorrect action of transfer
roller
Check the guide and the
transfer roller.
Defective high voltage
supply board
Replace the high voltage
supply board.
No image is printed.
Defective engine control
board
Replace the engine control
board

4.3.7 WHITE HORIZONTAL LINES OR BANDS
Symptom Possible cause Necessary actions
Defective PCU Replace the PCU.
Defective transfer belt unit Replace the transfer belt
unit.
White lines or bands appear
in images of all toner colors.
They are vertical to the
paper feed direction. Defective transfer roller Replace the transfer roller.

4.3.8 MISSING PARTS OF IMAGES
Symptom Possible cause Necessary actions
Defective PCU Replace the PCU.
Defective transfer belt unit Replace the transfer belt
unit.
Defective transfer roller Replace the transfer roller.
Some parts of images are
missing.
Defective fusing unit Replace the fusing unit.

4.3.11 DARK IRREGULAR STREAKS ON PRINTS
Symptom Possible cause Necessary actions
Unexpected streaks appear
at irregular intervals.
Defective transfer belt Replace the transfer belt
unit.

4.3.17 NO PRINTING ON PAPER EDGE
Symptom Possible cause Necessary actions
Defective PCU Replace the PCU.
Defective toner cartridge Replace the toner cartridge.
Defective transfer belt unit Replace the transfer belt
unit.
images are not printed in the
areas around the paper
edges.
Transfer belt not contacting
PCU
Check the belt tension unit.

Try these hope I could help Thanks J

Tim Babcock

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  • Ricoh Master 2,794 Answers
  • Posted on Jul 10, 2008
Tim Babcock
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Sometimes the PCUs can be covered under warranty. At that count it was probably defective. For it to happen on black and white as well could be a transfer belt. Fusers don't cause lines because the toner is already applied to the copy before it gets there from the drum and the transfer belt.

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  • Master 1,226 Answers
  • Posted on Jul 10, 2008
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Hello,

please try to examine the transfer belt. if this not resolved its recommended to bring the unit to the nearest registered repairman in your area.

melnavz

  • Anonymous Jul 10, 2008

    Ok, so the transfer belt is working good, Did you try examining the circuit board of the printer, sometimes the main causes of the printer to get fault is when there is a malfunction parts in the circuit board.

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  • Ricoh Master 13,435 Answers
  • Posted on Jul 09, 2008
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So you need to replace this part which is not performing to quality expected?

  • Ekse Jul 09, 2008

    I would suggest to take it to a repair tech so we don't replace the wrong parts over the Internet.

  • Ekse Jul 09, 2008

    I would go with the Color Photoconductor Unit

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monk3ybidzness

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  • Ricoh Master 1,879 Answers
  • Posted on Jul 09, 2008
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Greetings,

Check the Photoconductor unit if scratches are present.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

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  • Expert 1,257 Answers
  • Posted on Jul 09, 2008
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The first thing I would do would be to put the old toner cartridge in if you still have it, if not try a new one. If that doesn't solve the problem you may need either a new fuser or transfer roller.

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  • Master 1,689 Answers
  • Posted on Jul 09, 2008
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Well in most laser printers the cause of the lines could be a scratch on the actual toner, dirty toner cartridge, or even the fuser. when these are the cause, you wont be able to see any consumables error message. you may try cleaning it out first before doing any replacement, it is worth a try.

to check the anatomy of your printer:
http://www.retrevo.com/support/Ricoh-CL3000-Printers-manual/id/261ci371/t/2/

cleaning:
http://www.ehow.com/how_3675_clean-laser-printer.html

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  • Expert 217 Answers
  • Posted on Jul 09, 2008
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In my experience, the fuser has always been the cause of the lines.

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Related Questions:

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1answer

Streaks or lines

Vertical streaks:
Check,which color/s streaks are appearing on print out,remove that cartridge/s check on drum surface for streaks.. if found replace that cartridge/s..check.
Horizontal streaks:
This problem appears when the cartridge/s image drum not rotating properly. Resit the cartridges properly, print 20nos of blank pages, then check.... replace the cartridge..
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How do you clean the print rollers? All my copies have a long vertical smudge/streak that runs entire length of the right side of the sheet (8.5x11 and 11x17).

It might not be the rollers but the image drum. A bad image drum will sometimes cause streaks on print outs. If you look at the right side of the image drum you will probably see a streak that matches what is being left on your paper. Be careful not to touch the image drum as it will cause fingerprint on your printouts! Of course if the image drum is bad it will need replacing and fingerprints won't matter.
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My canon pixma 480 has thin horizontal lines. tried cleaning and deep cleaning where is the head alignment tool?

The instructions as copied from the Pixma 480 "onscreen manual." (Only the text -- not the images -- could be pasted into the solution. Hope you can follow the text.) Steve G.

Prepare 2 sheets of A4 or Letter-sized plain paper

1. Make sure that the power is turned on, and load 2 sheets of A4 or Letter-sized plain paper in the Rear Tray.

2. Open the Paper Output Tray gently, and open the Output Tray Extension.

3. Print the print head alignment pattern.
- Press the Menu button.
- Select Maintenance, and press the OK button.
- Select Print head alignment, and press the OK button.
Note: To print the current head position adjustment values, select Head alignment print in the Maintenance menu and press the OK button. See Selecting Menus on the Top Menu Screen.)
- Select Yes, and press the OK button to print alignment sheet.
- Check the pattern is printed correctly, select Yes and press OK button.
- Confirm the displayed message and press the OK button.

The Print head alignment screen appears.

4. Adjust the print head position.
- Check the printed patterns, and use the (Left) or (Right) button to select the number of the pattern that has the least noticeable streaks for column A.
Note: If it is difficult to select the best pattern, select the pattern that has the least noticeable white streaks.
(A) Less noticeable vertical white streaks
(B) Noticeable vertical white streaks
(C) Less noticeable horizontal white streaks
(D) Noticeable horizontal white streaks
- Repeat the same procedure to input the pattern number for each column from B to L, then press the OK button.
- Select Yes to continue printing, and press the OK button.
- The second page of print head alignment sheet will be printed.
- Confirm the message for print head alignment, and press the OK button.
- Check the printed patterns and use the (Left) or (Right) button to input the number of the pattern that has the least noticeable horizontal streaks for column M.
- Repeat the same procedure to input the pattern number for each column from N to R, and press the OK button.

0helpful
1answer

My Ricoh 3500 color printer no longer is printing in color--just greys. It does not seem to be a problem with the color cartridges. Also, it streaks from left to right across a page from light to lighter...

The streaking could be anything internal to the printer, such as the transfer belt or a drum unit. As for the lack of color, that sounds like it is a setting in the print driver that got changed from printing in color to printing in monochrome or grayscale. Look through your print driver settings to see if you can locate this setting and change it back to color. Also, once you print in color again you may notice that the streaking is a specific color, which will help to troubleshoot that issue.
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Print quality: dark faded, but continuous

Open top cover and remove toner, shake toner cartridge and try a test print. IF image good then problem is low toner level in cartridge.
1helpful
3answers

When I print photos, they have uniform vertical streaks.

Issue: Banded or streaked prints
Solution: Change the Print Quality Settings (Windows)

Change the Print Quality Settings (Windows) The Quality setting controls how finely ink droplets are placed on the printed page. Depending on the type of paper being used a higher Print Quality setting does not always insure a better print. Print speed will decrease as the Print Quality setting is increased. Follow the instructions below to change the print quality settings in the Canon printer driver for the Windows operating system through a printing application.
  1. Click 'Properties' in the Print dialog box.

    Note: Depending on the Application software, 'Properties' may be displayed as 'Preferences'.

  2. Set the desired print quality in the 'Print Quality' section.

  3. Select 'High', 'Standard', or 'Draft / Fast'.
To set more detailed print quality settings, follow this procedure:
  1. Select 'Custom' and click 'Set'.

    win_main_print_quality.jpg

  2. In the Set Print Quality dialog drag the slide bar from 'Fast' to 'Fine' to select the print quality.

    win_print_quality_slider.jpg

    Note: There are five options in 'Quality'. However, selectable options are limited depending on the media type.

  3. Select 'Auto', 'Dither', or 'Diffusion' from the 'Halftoning' section.
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Vista for canon pixma mp140

Here's the solution from Canon USA:

Issue: Banded or streaked prints
Solution: Print Head Alignment MP530

Perform Print Head Alignment Instructions to perform a Print Head Alignment directly from the machine. If diagrams or ruled lines are misaligned, print head alignment is required. The print head alignment can be performed automatically or manually. If the automatic print head alignment does not work, adjust the print head manually. Automatic Print Head Alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load a few sheets of letter-sized plain paper in the auto sheet feeder.

  3. Press the Open button to open the Paper Output Tray. Then open up and set the extension by pressing down the hollow on the front side.

  4. Execute automatic print head alignment.
    1. Press <COPY> button.
    2. Press <Menu> repeatedly to select [MAINTENACE].
    3. Press the left or right cursor to select [AUTO HEAD ALIGN], then press the <OK>. (A pattern is printed and the print head is automatically aligned. It takes about five minutes to finish printing the pattern.)

      05sj00165_02.jpg

Manual print head alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load two sheets of Letter-sized plain paper in the auto sheet feeder or cassette.

  3. Ensure that the proper paper source is selected.

  4. Execute manual print head alignment.
    1. Press <Menu> repeatedly to select [MAINTENACE].
    2. Press the left or right cursor to select [ALIGN PRINT HEAD], then press the <OK>. (The nozzle check pattern is printed.)

  5. Check the printed patterns and use the left or right arrow to input the number of the pattern in column A that has the least noticeable streaks.

    mp530_setvalue.gif

  6. Press <OK> to move the cursor to column B, and then use the left or right arrow to input the number of the pattern that has the least noticeable streaks.

  7. Repeat the procedure until you finish inputting the pattern number for column P.

    mp500_align_from_unit_1.jpg

  8. When you have finished inputting all pattern numbers, press <OK>.

    Note: For columns A through N select the patterns with the least visible vertical streaks. For columns O and P select the patterns with the fewest visible horizontal streaks.

    align_compare.jpg

    <1> Example of the pattern with the fewest visible vertical streak

    <2> Example of the pattern with the most visible vertical streak

    mp500_alignment_manual_3.jpg

    <1> Example of the pattern with the fewest visible horizontal streak

    <2> Example of the pattern with the most visible horizontal streak

Hope this helps - fotobean

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0helpful
1answer

Colr prints showing plenty of lines

Here's a solution from Canon USA:

Issue: Banded or streaked prints
Solution: Print Head Alignment MP530

Perform Print Head Alignment Instructions to perform a Print Head Alignment directly from the machine. If diagrams or ruled lines are misaligned, print head alignment is required. The print head alignment can be performed automatically or manually. If the automatic print head alignment does not work, adjust the print head manually. Automatic Print Head Alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load a few sheets of letter-sized plain paper in the auto sheet feeder.

  3. Press the Open button to open the Paper Output Tray. Then open up and set the extension by pressing down the hollow on the front side.

  4. Execute automatic print head alignment.
    1. Press <COPY> button.
    2. Press <Menu> repeatedly to select [MAINTENACE].
    3. Press the left or right cursor to select [AUTO HEAD ALIGN], then press the <OK>. (A pattern is printed and the print head is automatically aligned. It takes about five minutes to finish printing the pattern.)

      05sj00165_02.jpg

Manual print head alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load two sheets of Letter-sized plain paper in the auto sheet feeder or cassette.

  3. Ensure that the proper paper source is selected.

  4. Execute manual print head alignment.
    1. Press <Menu> repeatedly to select [MAINTENACE].
    2. Press the left or right cursor to select [ALIGN PRINT HEAD], then press the <OK>. (The nozzle check pattern is printed.)

  5. Check the printed patterns and use the left or right arrow to input the number of the pattern in column A that has the least noticeable streaks.

    mp530_setvalue.gif

  6. Press <OK> to move the cursor to column B, and then use the left or right arrow to input the number of the pattern that has the least noticeable streaks.

  7. Repeat the procedure until you finish inputting the pattern number for column P.

    mp500_align_from_unit_1.jpg

  8. When you have finished inputting all pattern numbers, press <OK>.

    Note: For columns A through N select the patterns with the least visible vertical streaks. For columns O and P select the patterns with the fewest visible horizontal streaks.

    align_compare.jpg

    <1> Example of the pattern with the fewest visible vertical streak

    <2> Example of the pattern with the most visible vertical streak

    mp500_alignment_manual_3.jpg

    <1> Example of the pattern with the fewest visible horizontal streak

    <2> Example of the pattern with the most visible horizontal streak

Hope this helps - fotobean.

spacer.gif
1helpful
1answer

White bands on color photo prints

Perform Print Head Alignment Instructions to perform a Print Head Alignment directly from the machine. If diagrams or ruled lines are misaligned, print head alignment is required. The print head alignment can be performed automatically or manually. If the automatic print head alignment does not work, adjust the print head manually. Automatic Print Head Alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load a few sheets of letter-sized plain paper in the auto sheet feeder.

  3. Press the Open button to open the Paper Output Tray. Then open up and set the extension by pressing down the hollow on the front side.

  4. Execute automatic print head alignment.
    1. Press <COPY> button.
    2. Press <Menu> repeatedly to select [MAINTENACE].
    3. Press the left or right cursor to select [AUTO HEAD ALIGN], then press the <OK>. (A pattern is printed and the print head is automatically aligned. It takes about five minutes to finish printing the pattern.)

      05sj00165_02.jpg

Manual print head alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load two sheets of Letter-sized plain paper in the auto sheet feeder or cassette.

  3. Ensure that the proper paper source is selected.

  4. Execute manual print head alignment.
    1. Press <Menu> repeatedly to select [MAINTENACE].
    2. Press the left or right cursor to select [ALIGN PRINT HEAD], then press the <OK>. (The nozzle check pattern is printed.)

  5. Check the printed patterns and use the left or right arrow to input the number of the pattern in column A that has the least noticeable streaks.

    mp530_setvalue.gif

  6. Press <OK> to move the cursor to column B, and then use the left or right arrow to input the number of the pattern that has the least noticeable streaks.

  7. Repeat the procedure until you finish inputting the pattern number for column P.

    mp500_align_from_unit_1.jpg

  8. When you have finished inputting all pattern numbers, press <OK>.

    Note: For columns A through N select the patterns with the least visible vertical streaks. For columns O and P select the patterns with the fewest visible horizontal streaks.

    align_compare.jpg

    <1> Example of the pattern with the fewest visible vertical streak

    <2> Example of the pattern with the most visible vertical streak

    mp500_alignment_manual_3.jpg

    <1> Example of the pattern with the fewest visible horizontal streak

    <2> Example of the pattern with the most visible horizontal streak

I hope it helps!!!
0helpful
2answers

Color Streaks down length of page

My rep advised that if this problem is occuring when using the feeder, the small glass strip to the left of the glass can have some sort of either high lighter or white out stuck to it. He suggests cleaning this with some alcohol.
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