When I connect my Mobigo to the computer, the device does not appear as connected in the "Learning Lodge Navigator" even if my computer recognized it as connected and, also Mobigo's screen says that is connected aswell!!!
Please Help
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
register the toy to your Learning Lodge account. upon connecting the toy to yoir computer turn it on. LL should open. click the picture of the mobigo 2. u'll be taken to another page wherein you might see an option to update for firmware or where you will get a prompt that an update is available. if that doesnt work then you need to call the vtech hotline
same problem here trying to download games with the 3 free v coins im lucky enough i got one but cant get anymore couldnt get into download centre at all lastnight i put it down to being busy with everyone trying to get the games
I too had this problem... if u are using the learning lodge cd ... it wont work (the version is too old) uninstall the old version and go to www.vtechkids.com/downloads and download the latest version of the learning lodge navigator. once u do that ... connect the mobigo... it will reinstall all the necessary software and fix the problem. ours is working perfectly now. the manual should have stated "always make sure u have the latest version of the software" or there should be an update button on the current version to always check for updates :)
I have the same problem with v-reader.
phoned v-tech Tech Support but no help.
I have:
1. Disabled Anti Spyware application
2. Disabled Anti Virus application
3. Disabled WiFi and using direct Ethernet connection for the laptop.
I think they have to fix this application. Its on Adobe Flash.
Looks like it is a bit of a ploy to get the child's progress. You have to download the Learning Lodge Navigator and connect your son's device to the computer. It will download his progress. When you are done it will show some trophy icons on the login screen. That's the "reward."
×