Dirt Devil steam mop model PD 2000, PL=EC, Mfg Code C10KA------- Only used once. Second use--no steam. Water tank hot, green light is on but no steam and dry mop. Joette Harnick (518) 893-2040

I don't find specific information about this problem. Here are some things to try. If they don't work, you may call beldray customer service. Check the water tank: Ensure that the water tank is filled with enough water and is properly inserted into the mop.
Clean the mop head: Remove the mop head and clean it thoroughly. Dirt or debris on the mop head can cause clicking noises.
Check for blockages: Check for any blockages in the nozzle or steam outlet. You can use a needle or pin to remove any blockages.
Descale the mop: If your mop has not been descaled in a while, it could be causing the clicking noise. You can descale your mop by following the instructions in the user manual.

Steam pump not on/ turn it on

Add CLR to water tank. Let it sit for an hr to overnight unplugged. Plug back in, turn on steam to medium setting and wait about 20 minutes. Mine started to steam and I let it steam for 5 min or so. Empty out CLR, add only "DISTILLED WATER" and clean away. Good luck.

Mine won't work too. I opened the bottom and found lots of boiling water residual around the outlet. That is why no steam come out. Even if I cleaned it, steam becomed very little, 10% of original. I would say Dirt Devil steam mop is just gabbage product. I do not recomment anyone to pay $50 to buy no more than one or twice usage!

HEATING ELEMENTS BURNT OUT. WILL COST OVER $100. TOFIX. SHARK NOW HAS A NEW MODEL "SHARK 3" MUCH BETTER

Yes, you can use tap water - either hot or cold.

It's recommended that you fill with clean cold water, but if you fill it with hot water, it will generate steam faster from startup. The most important thing is not to overfill it beyond the MAX mark on the tank.

Hi i personally could not find a reason for you but if you go to


http://livesupport.maybenow.com/Euro-Pro/Euro-Pro-Shark-Steam-Mop-Gray-Purple-Vacuum-pr84984


there are a few questions and answers about problems with your mop
Hope this helps

Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it maynot be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

Hi,

Here is a tip that I wrote about the Euro-Pro Shark Steam Mop and why it may not be getting steam to the head...

Euro-Pro Shark Steam Mop Problem

Here also is a link to get any of the Shark Manuals that you need.

heatman101

Hi Slatts51 I am having the same problem it worked wonders the first time I used it, now its doing the same thing as yours, I can hear it gurgling and sometimes it will emit steam but hardly like before, I think I might be switching to a different steam mop I contacted the company now it will take a few days for someone to contact me back, go figure.