Hi, I bought this LG RC897T 2 years ago and have only used the DVD player about 60 times. I've bought original "US" TV Box set dvds and Chinese knock-offs, and wrote my own dvds and they all played back fine (and still do!). I recently bought the 7-yr TV series DVD box set for Star Trek- Deep Space nine ("Original" US version in very nice plastic holders from a US distributor). The first season's 6 DVDs - I can play 3 of them, but the other 3 just keep trying to read with the spinning disk in the upper left corner of the TV display. The 2nd year's 7 DVDs - can't read the first 6 and the 7th says "unknown disc format". BUT, I took the DVDs to 4 neighbors and they could all play ALL the discs just fine!!! (note: they were all Sony DVD players) I bought and tried a dvd lens cleaner and did a hard reset without any improvement. All DVD discs look in perfect condition with no cracks, etc. LG customer service had no other suggestions except to take it in for repair. Any thoughts? Something need re-calibrating? Probably worth fixing since it was a $350 item 2 years ago I seem to remember. THANX MUCH for any ideas / suggestions......mark

UPDATE:

sigh.....there must be an incompatibility between the LG RC897T DVD/VCR/Tuner player and this "Paramount" Deep Space Nine TV box set. DS9 is NTSC 5.1 Region 1 and LG DVD player supports that. (even cleaned DVD lens, reset player, and hacked my player to be region free, no luck).
Of the 49 Deep Space Nine discs....I can read only 2 (used to be 3), 18 give "unknown disc format", and 29 just spin forever attempting to read.
Of MY 97 DVDs I can play them ALL......
(including another Paramount TV box set)
I don't know whether the problem lies in the DVD player or the discs......since my neighbors with their SONY DVD players can play ALL the first 13 discs I tried on their players. DVD player repair men I called couldn't help......neither could LG customer service...just said send it in for service. (but out of warranty). I posted a help on videohelp.com/forum...but no response
any thoughts? Suggestions?
obviously it would be hassle to send it in and expensive when it may not even be fixable....
thanx.....mark UPDATE: sigh.....there must be an incompatibility between the LG RC897T DVD/VCR/Tuner player and this "Paramount" Deep Space Nine TV box set. DS9 is NTSC 5.1 Region 1 and LG DVD player supports that. (even cleaned DVD lens, reset player, and hacked my player to be region free, no luck). Of the 49 Deep Space Nine discs....I can read only 2 (used to be 3), 18 give "unknown disc format", and 29 just spin forever attempting to read. Of MY 97 DVDs I can play them ALL...... (including another Paramount TV box set) I don't know whether the problem lies in the DVD player or the discs......since my neighbors with their SONY DVD players can play ALL the first 13 discs I tried on their players. DVD player repair men I called couldn't help......neither could LG customer service...just said send it in for service. (but out of warranty). I posted a help on videohelp.com/forum...but no response any thoughts? Suggestions? obviously it would be hassle to send it in and expensive when it may not even be fixable.... thanx.....mark

Joe,