Im assuming that it is wireless. Turn on your xbox. push the small round button on the front of the xbox, the light on the xbox should be rotating. then push the small circle button on top of you controller
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Tell me if Im wrong but you mean when you plug the controller in the Xbox does not acknowledge that you have plugged in a controller? I had the same problem once and we found out that if you wrap the controller to tight with it's cord, then the part that goes into the controller comes lose and eventually will not work. That is what happened to me so im guessing that has happened to you too. If you mean it wont go into the Xbox like it wont fit, then I don't know about how it won't fit into the Xbox.
ok open it then see if there is any loose connections if not then cut about 2 inchs off the end closest to the controller.problem normaly sorted by this
If the wireless controllers won't
connect under any circumstances even with the Charge-and-Play Cable then
you most likely have a problem with a board inside your 360, i think
it's like the RF board or something, mind you, the C-P cord only forces
through an electrical charge and does not force the controller and
console to connect, it just works when your batteries are low, in the
event that your console is faulty, you can purchase RF boards and
replace them yourself (voids the warranty but takes 20 minutes) or send
it into XBox HQ (gives you more warranty but takes like 6 months) .
I'm
sure you have tried most of these steps but I'm going to list them any
way. So we have a complete picture of the trouble shooting process.
1. Sync system first (By pressing the sync button on the system)
2. Right after you hit the sync button on the system, hit the button on the controller
Try replacing the battery's and or rechargeable battery for the controller. Repeat the sync process above.
Try another controller with your xbox or try your controller with a different xbox. Repeat sync process above of course.
If another controller works with your system than that would indicate that there is an issues with your xbox controller.
If
your controller works with another xbox and no other controllers work
with your xbox than there is a issue with your console.
For issues related to the xbox I would suggest contact xbox directly by calling 1800 my xbox.
I hope the info listed above has helped in some way. If possible please rate this solution.
See if any xbox controllers will connect to your 360. If you can't get any to connect to your xbox 360 then that means you have a bad controller board. If you can get other controllers to connect then that means you need to configure your xbox to accept that xbox controller.
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