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Remove all batteries from the back of your scale. Leave the scale without its batteries for at least 10 minutes. Reinsert the batteries. Check that the batteries have the correct polarity and are firmly in place. Place your scale on a flat, even surface without carpet. Press the center of the scale with one hand to wake it up. The scale will calibrate and display a series of dashes. "0.0" will appear on the screen. Press on the center of the scale.
I believe you put the wrong batteries in.
This pack of 2 high quality CR2032 batteries are ideal for Salter bathroom scales. Please check that this is the correct battery for your scales. Diamter 20mm, thickness 3.2mm. With long shelf life, these CR2032 batteries are the perfect replacement.
I had the same problem and, suspecting that the metal contacts weren't making proper contact with the batteries, I used a long nosed pliers to gently bend all ten contacts towards to the batteries (there are eight small tabs in the battery compartment, and two on the battery cover). If you don't have a long nosed pliers a small screwdriver should do it if you held the fixed part of each set of contacts so it doesn't detach during the process.
Unfortunately, it worked, but only for one weigh, and then it reverted to "Lo". This happened twice, so I telephoned the Salter Customer Service Helpline (01732 360783) who recommended a reset, which is done by removing the batteries, standing on the scale for 20 seconds, and replacing the batteries. That also only worked for one weigh, so they are looking into it further and I'll post the results here, but in the meantime I hope one of the above solutions will work for others.
How to calibrate when "out2" is shown. With the power off andthe scale on a stable surface, hold "g" and press "on". Some number will show up, probably a negative number. Press the "on" button again and the scale should display "Zero". Wait until it says "200.0". Gently place a 200 gram weight on the scale and wait a few seconds. If your successful it will say "Pass" and your scale will work again, yay!
I had the same problem with my Salter 987 scale. Pull the battery out for about 10 seconds and put it back in. Then push the scale once so it turns on. After the blinking stops, push it once more. The scale will now zero itself. After the scale has zero'd itself it may turn off after a brief moment. It's now ready to use normally.
If you're standing on the scale when it's trying to calibrate to zero, it will assume your weight is zero. Don't stand on the scale after replacing the battery untill you first complete the steps listed above.
The scales display EE as they are reading a negative weight.
With the scales switched OFF place 2 glass plates on the scales and press ON.
The scales should now display 0g.
If this doesn't work add more weight and try again.
There is also 4 screws on the underside of the scales which hold the weighing bar in place, if you loosen the 2 smaller screws this should relieve some of the stress so less weight is needed to zero the scales.
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