New Bigfoot toy for XMAS buzzes three times and stops working. Reset with power switch and does the same thing repeatedly. Made sure battery was fully charged.

Make sure the batteries are oriented correctly. The negative side of one battery has to be lined up with the positive side of the other battery. (Should be labeled) BNL Disney Fact This picture shows battery orientation

Turn the gold bell on the engine and push the black round button on the stack

From Fisher-Price Site

If Bigfoot stops working, check the following

• Motor Stall - Was there any audible beeps from Bigfoot before he shut down: If audible beeps came from Bigfoot, a motor has stalled.
  • 1-Beep = arm motors stall
  • 2-Beeps = leg motor stall
  • 3-Beeps = head motor stall

To Fix the Motor stall:

• Remove any obstruction from Bigfoot's path.
• Turn the product off and then back on to restart the product.
• If this stall condition continues to happen when no obstruction is present, there is a malfunction with Bigfoot. Please contact Consumer Relations.

In my case I had 2 buzzes and I forced the legs into the stand position. That did the trick.

I have the EXACT same problem, and can't find the manual! help

We just got one yesterday and its doing the same thing. We charged the battery all day yesterday...it Finally turned green and still does the beep 3 times and nothing else. So i put it back on the charger and now the light has been red for the past 4 hrs...not sure why it would still need to charge for so long when we haven't even gotten to play w/ him??? Play let me know if u find a solution. Huge bummer for my son.

We have a problem too as ours goes into sleep mode and won't do anything else. Taking him back to shop as batteries are fully charged!

I had the same problem. To fix it I removed all of the new batteries except for the left leg. Turn buzz to Try Me Mode on his back. put the batteries back in. After the batteries are in stand him up and switch him to off for 5 seconds. Then switch him to play mode and he should come to life.

SORRY for your son try to reaplace them

We just got one too. I was on clearance but NIB . Went to use him for the first time and he did the same thing. Beep's twice ( motor malfunction or something according to FP website) and thats all. VERY DISAPPOINTING! It was late in the day so I couldn't call Customer Service, but found a tip on here to reset it with a pin or pen in the hole by the switch on his foot . ( Have him turned off insert pin into hole till it clicks, then switch him on while holding the pin in. You'll hear it make sounds for a while and then beep at the end. After that test him with the remote and see if he does anything new. ) We did this and it enabled him to do a few things more than what he was doing but still no where near full working order. The next day I called Fisher Price and basically they told me it was irreparable. And offered to send me a voucher. Well, thats all well and good but my son wanted THIS toy! Of course it has been discontinued too. Mama won't quit till she has tried everything, so I break out the toolbox and remove the 10 screw on BigFoots back and then remove his chest piece . Its still attached by wires so I had to be careful, not to damage that connection. Inside I saw the circuit board and although I know NOTHING about electronics like that, I wiggled each connection and made sure they were tight, blew on it in case there was any dust and just did a general gentle jiggle of all the parts. What did I have to lose? LOL. And you'll never believe what happened... HE WORKS GOOD AS NEW NOW!!!! I kid you not. He does everything he is supposed to do and my son loves him. So, I all I am saying is, its worth a shot to open him up and try it. I can't promise it will work for you , but I can promise it worked for me. Good Luck!

CHECK FOR SWITCH ON BOTTOM OF TRAIN