The top half is not cold even though I've turned the dial right up it still doesn't work. The bottom part, being the freezer is fine what could be the problem. Thanks.

dont leave it open that much

If you remove the evaporator cover and look at the frost on the evaporator is it fairly even frost from top to bottom? If you don't have frost on the bottom half of your evaporator then you have a freon leak. Do you have a model number for your unit?

What you should be looking for is a blocked air flow. The fan in the freezer will push air up to the fridge and cool it off. Look for a dead fan motor in the freezer or a blocked air vent Good luck

problem thermostat
call a technician for a proper diagnosis and replacement part

You have a defrost problem. The refrigerator gets cold from air circulated from the freezer coil by a fan.
If the coil has ice on it due to improper defrost, then this air is restricted.

Hi,

As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair
http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning

Refrigerator Troubleshooting Refrigerator Compressor
http://www.fixya.com/support/r3885294-refrigerator_troubleshooting

Refrigerator Compressor Start Capacitor and Start Relay
http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor

heatman101

I turned the fridge and freezer off using the circular dials, I then turned the unit off at the mains. Left it for a few minutes and then turned the power back on. I then turned the circular dials to "max" and then depressed the super cool and super freeze buttons to turn this facility on. This time they came on normally (not flashing) and no alarm sounded. The fridge and freezer then started to get cold. Once the unit had been running for several hours I then turned the dials to the 3/4 mark and depressed the super cool and super freeze buttons again to turn them off. Over night the fridge and the freezer appear to be working properly so I hope that my problem is solved. Maybe the unit just needed to "settle" before being switched on?

Sounds like the fan in the freezer is not working ( pt# WR60X190 ) .

TRY TO TURN THE DIAL TO MAKE IT COLDER

if your fridge has 2 set of dials one numbers and the other letters than you need to adjust the dial that has letters on it. If the fan in your freezer is not blowing, then it won't force the cold air from the freezer to the fridge. Make sure fan blows then adjust the letter knob.