HP Deskjet F335 All-In-One InkJet Printer Logo
Posted on Dec 31, 2010
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I checked everything, the printer is connected, there's ink, everything is good, but it says it's offline. I clicked "Use printer online", but it's still offline. I tried Refresh, and it's still offline, but all lights go on when I turn it on, and I have tried restarting my computer, and the turn the printer on and off thing. It keeps saying it's offline

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  • Expert 179 Answers
  • Posted on Dec 31, 2010
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The first thing I would check is the cable. If you're using a USB connection, try a different (and known to be good) USB cable. If that doesn't do it, you may have a damaged USB connection socket at the printer, which is not cost effective to repair.

Hope that's helpful.

Lara Douglis

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  • HP Master 229 Answers
  • Posted on Oct 13, 2018
Lara Douglis
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