This model has two resets, not the reset button on the front of the set.
The soft reset is with the original remote, and the set on hit menu, 1,2,3 enter.
This will reset the set to the condition it was when new in the box, yes any labels or other things will be gone and you will have to reset them.
If this does not work you now have a real problem.
let me know if you have questions.
SD TECH also available on Yahoo
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