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hi :)
i u cant hear people talking,that not mike problem.
mike problem is people cant hear u talking.
i think your speaker was spoil already,that why u cant hear the voice incoming or ringing.u better send for check again :)
if my solution useful,please voted me.thanks..
you can check if you speaker is broken by using a set of headphones. if you don't hear sound when using your headphones there is something wrong with your software settings. if you do hear sounds using your headphones you need to replace your speaker. You can buy a replacement speaker on ebay and do this yourself, of search for someone to do if for you.
If you still have warranty on your phone just return it to the shop that sold the phone.
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