HELLO, MY HUSAND passed away AND HE HAD BOUGHT A SAECO VIENNA DIGITAL AUTOMATIC EXPRESSO COFFEE MAKER. I WOULD LIKE TO USE IT BUT DO NOT HAVE THE INSTRUCTION MANUAL. DO YOU HAVE A COPY OF AN EXISTING MANUAL THAT COULD BE SENT BY PDF FOR THIS MODEL? PLASE ADVISE, THANKS AND REGARDS, CARLA BAKER

Notice if you can hear the pump when you are opening for steam.If you dont hear it ther is a problem at the switch.If you hear it then the tube is just blocked with milk.

Hi
A good setting would be 8 for the big knob and half way from the neutral to the + side of the small knob. Never all the way to the + as you could get an overcharge and damage the brew drive gears.

Hi,

Try to cantact Saeco Australia ( www.saeco.au), or Saeco Italy (www.saeco.it).

They should know where you can get spare parts.

Best regards
/Mirran

Purple Turtle Coffee
211 W, Main St
La Porte, TX 77571
281 470 6555

I just picked up my repaired Saeco expresso machine. The people that work here are very professional and spent a lot of time with me showing me how to properly clean my machine. It was about a 30 minute drive east from my house near the Galleria but it was WELL worth it. I say that as I sip on some homemade Latte - yummy!

Hi,

Try to descale the machine, also try to set the grinding to little more coarse.

http://cerinicoffee.com/Saeco_User_manuals_free.asp

Could be a number of reasons. If you "hear" the brew group moving in one direction, stop and then move again, then the microswitches are o.k. If the sound of the movement is low and/or slow ( slower that normal), the CPU/power board may be bad and needs to be replace. If the movement is as before (same sound and movement) but not lining up, perhaps the brew drive motor is bad.
To remedy this situation, an authorized SAECO Service Center would have to open your machine and replace damaged components. Contact Saeco USA Inc. to located a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : [email protected]

oily coffee residue on the grinder prevent the bean from going down be carefull push coffee down in the grinder with anything except our finger by forcing coffee down will making expresso it should grind if it does remove the coffee cointainer little star screw driver after removing the container inside the grinder where the coffee go down you gonna see a steel piece the coffee goes down the slot remove the old coffee residue on that part clean it good with a tooth brusch or somrthing like that put back without old coffee stuck on the grinder you gonna see the coffee gonna go down in the feeder cheers and if it help you dont forget to rate this cheers

www.saeco.ca

1743 Boundary Road
Vancouver, BC
(604) 299-7555

I had this problem on my Saeco Vienna Digital a while back. I read somewhere just to keep on ventilating, even if it took 20 hoppers of water. Sure enough after about 16 cycles, I heard a change in the noise and looked to see the ventilate sign was gone.