My son's spynet watch has stopped working. Have tried to charge it using different usb, but not even registering as plugged in on the computer. Anyone else had this problem? Think will have to return it, shame cos he really liked it!!!

All you need is a mini-USB to USB cable. Then use your laptop or any open USB port to charge.

If you have a Iphone charger base unplug the wire then just cilp in the long retangular part of the usb charger (also works with a nitendo charger) then plug itno the wall connected to the watch. not everyone needs a computer used to charge it!

Delete the software and download it again

get ur USB and plug it up to the computer and and then plug it up to ur watch, and the computer has to be on, so play on the computer for a while and then it should be charged if not then u should return it or buy a new one.

connect the usb plug from the watch to a PC or laptop while the pc or laptop is on.

You use the USB it comes with and attach it to the watch and the PC.

A bit late to the party, but two things come to mind. If the watch is new old stock with a few years on it, more than likely the battery is bad, it won't charge any more. Also, the power supply may be bad, I use 5 volt one amp charger, also, the manual says to charge it with the screen on, I tried that, and the battery will never be fully charged because the screen being on drains the battery faster than the charger can charge it.If the watch is working but the battery is low, connect the charge cable to the watch, then to the charger, otherwise the charger will pull the battery down too. So, let the screen go blank, then charge it, I have tried this method multiple times, and every time, assuming the battery is good, it fully charges in few hours. If you are adventurous, you can upgrade the battery to 450mah, it's a little bigger than the one it comes with, but lasts a lot longer, only a small amount of modification to the plastic strips made into the watch back need to be done, simply remove the strip closest to the electronics and it will fit just fine.

Hello, Pdschanz -

Since the watch was a Christmas gift, it is probably still under warranty.

I hope you found and downloaded the instructions for the watch, saved them in a Documents file with a file name you can find again easily, printed the instructions, and read them thoroughly all the way.

If you have not yet contacted Customer Service for the watch, I suggest you do that after reading through the instructions and the FAQs near the end of the instructions.

This is the telephone number for Customer Service for Jakks Pacific Inc., manufacturer of the watch:
877-875-2557
Malibu, California
Call weekdays during normal office hours, Pacific Time zone.

This is the email address for Jakks Pacific Customer Service:
[email protected]

Source of information:
Instructions for Spynet Video Watch with Night Vision
http://www.spynethq.com/core/pdfs/instructions/Video_Watch_with_Night_Vision.pdf

Best wishes.

The external battery pack supplied in the box with the watch works in "Try Me Mode". There is a reset button on the back of the watch. Reset the unit and the USB port will work. I have two units that had exactly the same problem. Both are charging now!

OMG!!! I am so upset right now my son's watch was on the computer charging and now all it has across the screen is spynet ....I HAVE RESET IT AND IT GOES BACK TO THE SAME THING!! I AM RETURNING IT TODAY!!! WHAT A DISAPPOINMENT