follow this steps and fix it. God bless you
Dispenser Lever
If the dispenser is broken and doesn't open
or close properly the dispenser lever might need to be replaced.
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Detergent Dispenser Cover
If the detergent dispenser cover is broken
and the detergent dispenser doesn't work, the dispenser assembly should
be replaced.
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Wax Motor Actuator
If the dispenser will not release the
detergent the actuator connected between the wax motor and the dispenser
might be broken. Check the wax motor actuator and replace it if
necessary.
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Detergent Container
If the dishwasher dispenser doesn't work the detergent container may need to be replaced.
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Dispenser Lid
If the dispenser is broken and doesn't open
or close properly the dispenser lid may have to be replaced.
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Detergent Dispenser
If the dishwasher dispenser doesn't work the
problem is often related to the release mechanism. If the problem is
with the dispenser itself, it may be easier to replace the entire
dispenser.
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Dispenser Door Spring
If the dispenser is broken and doesn't open
during the wash cycle the dispenser door spring may have to be replaced.
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Dispenser Latch
If the dispenser is broken and doesn't open
or close properly the dispenser door latch may have to be replaced.
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Dispenser Door Pin
If the dispenser is broken and doesn't open
or close properly the dispenser door pin may have to be replaced.
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Dispenser Actuator
If the dispenser is broken and doesn't open
or close properly the dispenser actuator may have to be replaced.
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Dispenser
If the dispenser is broken and doesn't open
or close properly the entire dispenser assembly may have to be replaced.
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Wax Motor
There is an electrically powered device
called a wax motor which opens the detergent dispenser. If the dispenser
is broken and will not open to release the detergent, the wax motor
might need to be replaced.
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Bi-Metal
If the dishwasher dispenser doesn't work the
bi-metal actuator might be burned out or defective. The bi-metal is a
simple metal loop which acts as a latch for the dispenser door. As
electricity is applied to the metal loop, the loop deforms and bends
away from the latch, releasing it. If the bi-metal is burned out it
won't deform or release the detergent door.
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Dispenser Slide
If the dispenser is broken and doesn't open
or close properly the dispenser slide may need to be replaced.
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Dispenser Repair Kit
If the dispenser is broken this dispenser kit may need to be replaced.
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Main Control Board
The main control board provides power to
nearly every component of the dishwasher including the detergent
dispenser. If the dispenser will not actuate the main control board
might be defective. You should first check for more common parts. Many
times control boards are replaced unnecessarily because the problem was
not diagnosed properly.
Thank you for this help. The wire hanger was not strong enough to prise the catch off, but the screwdriver trick did confirm that the problem was the catch.
However, what we ended up using was the 'z' tool used for laying tongue and groove flooring, and with some help with the screwdriver, we got the short end in place, and with one hefty belt from a good sized hammer, the catch finally released.
I think when we tried with the coathanger, instead of doing too much pulling at the door, it may have helped if we'd pushed it a little, to take some strain off the catch while trying to disengage it.
Again, many thanks for the suggestion, guess next stop is online sales for dishwashers - apparently wife has always thought door was not good - either to close or to open - but we've had a good 10 years from it.
Rob
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