Have gone through all the steps offered by HP to clear my paper jam (looked in all places to clear, removed & replaced print cartridges, partial reset using 3 & #, and plugged printer into wall outlet) ... but there is no paper jammed in the machine. The printer refuses to believe me. I have had this printer for two years and it has worked fine ... until this paper jam. Can any one help me?
I have the same issue but with thicker papers only. when i use regular A4 paper no error or jam occurs...but when use thicker paper of envelope, it jams......
There's a couple things that can cause recurring paper jams. Most often, all the pieces of the jammed paper aren't removed. This video shows you where to look to find all the jammed paper. It also offers some other solutions as well. If the solutions in this video don't work, the printer is likely broken.
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My Printer says there is a Paper Jam for no reason then after I press OK it says that there is a cartridge error, and that they need be replaced. I have tried different reset methods.
Sometimes have been able to temporarily resolve by pulling the plug (just shutting the printer off does no good). After being unpowered overnight, most times the printer restarts without error. Still this is not a solution just a time consuming work around.
This is a very frustrating problem that seems to have arisen after two years of great service. Help!!!!
PAPER JAM,but there is NO paper jam, have looked thoroughly.
Print cartridge cannot move...............have turned printer off, back on.....still have problem. Have pressed OK , still have problem.
Have removed ink cartridges and reinstalled them to no avail.
Tired and weary of problem. Worked fine until recently. Have had 2 1/2 years.
Thnx.
was printing paper got jammed, fixed jam but said out of paper but theres paper
it says paper jam clear paper jam but theres not a paper jam and it won't print
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