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<b>Symptom:</b><br /> <p>When you try to print a Web page in Internet Explorer 7 or in Internet Explorer 8 on a computer that is running Windows Vista or Windows 7, the Print</b> dialog box disappears, and nothing is printed. <br /><br />Additionally, if you print preview a Web page, the Print Preview page may be blank except for the page number in the header and a file path and date in the footer. The file path resembles the following: <br /> <p>File://C:\Users\&lt;username&gt;\AppData\Local\Temp\Low\RU4GX5A5.htm <br /> <b>Cause:</b><br /> This issue can occur if the "C:\Users\&lt;username&gt;\AppData\Local\Temp\Low" folder has been deleted. Some applications, such as disk cleanup utilities, can delete this folder during their cleanup process. <br /><br /><b>Note: </b>&lt;username&gt; refers to the currently logged on user who is experiencing the issue.<br /> <b>Resolution:</b><br /> To resolve this issue, follow the methods that are listed in this section starting with Method 1. <br /> <p><b>Method 1: Restart Internet Explorer</b><br /> loadTOCNode(2, 'resolution'); <ol> <li>Close all instances of Internet Explorer. <li>Restart Internet Explorer. <li>Print or print preview a Web page in Internet Explorer. </li></ol> If this method does not resolve the issue, go to the next method. <br /> <p><b>Method 2: Re-create the missing folder</b><br /> loadTOCNode(2, 'resolution'); <ol> <li>Close all instances of Internet Explorer. <li> Click Start</b>, type <span>%Temp%</span> in the Start Search</b> box, and then click the Temp</b> folder in the list. <br /> <li>If you are running Windows Vista, click New Folder</b> on the Organize</b> menu.<br /><br />If you are running Windows 7, click New Folder</b> on the main menu. <li>Type <span>Low</span> for the folder name, and then press ENTER. <li>Close the Windows Explorer window, start Internet Explorer, and then print or print preview a Web page. </li></ol> If this method does not resolve the issue, go to the next method. <br /> <p><b>Method 3: Reset low integrity level on the Low folder </b><br /> loadTOCNode(2, 'resolution'); <ol> <li> Click Start</b>, click All Programs</b>, and then click Accessories</b>. <br /> <li>Right-click Command Prompt</b>, and then click Run as administrator</b>. <li> At the command prompt, type the following command and then press ENTER: <br /> <p><span>ICACLS "%userprofile%\AppData\Local\Temp\Low" /setintegritylevel (OI)(CI)low</span><br /> <li>Restart the computer. <li>Print or print preview a Web page in Internet Explorer. </li></ol> <b>The information in this article applies to:</b><br /> <ul> <li> Windows Internet Explorer 7, when used with: <br /> <ul> <li>Windows 7 Enterprise <li>Windows 7 Enterprise E <li>Windows 7 Home Basic <li>Windows 7 Home Premium <li>Windows 7 Home Premium E <li>Windows 7 Professional <li>Windows 7 Professional E <li>Windows 7 Starter <li>Windows 7 Starter E <li>Windows 7 Ultimate <li>Windows 7 Ultimate E <li>Windows Vista Business <li>Windows Vista Business 64-bit Edition <li>Windows Vista Enterprise <li>Windows Vista Home Basic <li>Windows Vista Home Basic Beta <li>Windows Vista Home Premium <li>Windows Vista Starter <li>Windows Vista Ultimate </li></ul> <li> Windows Internet Explorer 8, when used with: <br /> <ul> <li>Windows 7 Enterprise <li>Windows 7 Enterprise E <li>Windows 7 Home Basic <li>Windows 7 Home Premium <li>Windows 7 Home Premium E <li>Windows 7 Professional <li>Windows 7 Professional E <li>Windows 7 Starter <li>Windows 7 Starter E <li>Windows 7 Ultimate <li>Windows 7 Ultimate E <li>Windows Vista Business <li>Windows Vista Business 64-bit Edition <li>Windows Vista Enterprise <li>Windows Vista Home Basic <li>Windows Vista Home Premium <li>Windows Vista Starter <li>Windows Vista Ultimate </li></ul></li></ul>