Dual coffee maker

You should call your vendor for service on any commercial brewer. (Especially if it's on loan from them)
*** the following is for information only as all repairs should be performed by a qualified tech.***

The DUAL has a start switch activates the timer (analog or digital) board which turns on the brew valve and heated water is sprayed over the ground coffee in the brew funnel. Coffee then drips into the decanter. Under filling is caused by un-calibrated timer or interment timing.
* The timer comes in two types; Dial (old) and Digital. If it's the dial then a simple turn of the dial will make less or more water flow to decanter. You MUST re-brew (no coffee, but use funnel) into the decanter or pot that you plan to use. Don't mix up different size pots as the timer is only good for 1 setting. Turn dial and brew once to check. Keep checking with a brew after each adjustment. Do a final brew just to be sure.
* The digital timer is a bit more complicated to adjust. Sorry, too many switches and options to go into it here. Check Bunn.com for a manual (FREE download) on line. Several methods are listed. The fill and stop is the easiest one.
* If it does not adjust or won't keep the set time then. Replace the timer. Digital timers tend to be sensitive to electrical storms. Analog timers have a dial and are more tolerant of electrical surges.
* Check the water fill solenoid. Should be a definite click when activated. Water filling sound should be very clear.
* No water flow then check the water supply line if it's on.
* Final; this brewer needs service. Call your coffee vendor for advice.
Aloha, ukboy57

P.S., The DUAL timer(s) ARE tricky to set as each brew size has to be set up and double checked (some 3-4 times) That means at least 6 separate settings. There is a copy over function but unless your brewing the same for both right and left, this copy function may not be suited fore your situation. (you may brew a smaller amount for the de-cafe side or even into smaller pump pots.) I've set up hundreds of these brewers but still have to use a cheat sheet (card with set up info) to get the digital timers right. *** These units may be locked out by the vendor *** You may still be required to call them to unlock the brewer.
* Final note; There is a BY-PASS valve on each brew head. Some are manual with a needle valve adjustment and others have a solenoid (similar to the brew head solenoid) This can affect the brew level too. Again, you will need the manual to set this up as there are hundreds of ways to brew in combination with the by-pass system. Ask about "Pulse brewing" for it's advantages.

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Cannot find an 8 cup !!

have you tried cleaning it? Minerals from the water build up inside the tubing and make it run slow. Take a pot full of white vinegar and run it through a brew cycle. follow this by a couple of pots of cold water and you should be good to go.

Clean the pot by brewing a full pot of undiluted vinegar, then rinsing it by brewing 2 full pots of water through it. Also, change the charcoal filter on a regular basis. We clean the pot this way every month and replace the filter every 2 months.

Look in the booklet that came with the maker, it usually shows all the parts, if it shows a basket take it back for an exchange.

There is a brew timer on the left side of your machine near the heater switch. you need to remove an access panel to access it. turn this down a little, let the water heat up, then try another brew. Adjust as needed, brewing another pot between each setting.

Run 2 cups distilled white vinegar and 2 cups water through the system - brew it like it was regular coffee. Then run plain water through the coffemaker to rinse the vinegar out and make sure the decalcification was successful. Repeat as needed. Don't forget to remove the charcoal water filters first.

-Tha Mp3 Doctor

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Customer Service Or Call 913-663-4500
To order replacement carafes for the CM-202 Dual Coffee Maker you have to call Customer Service at 913-663-4500 - This item cannot be ordered on line.

The first time you use the machine you need to make sure it is full of water - before you plug it in and turn it on. Put an empty coffee pot under the brew basket and fill another empty pot with clean cold water.

Pour the water into the coffee maker. If water comes out then you can plug it in and turn it on. The water heating tank holds about 2-1/2 pots of water so if your machine is empty you will need to keep adding water before you turn it on otherwise you may burn up the heating element.

After the green light comes on - indicating that the tank is hot you can brew a pot of coffee. This machine is meant to be left on all of the time so it is always ready to brew. If you choose to turn it off when not in use, you will need to give it about 10 minutes to fully heat up the water before you brew.