I have a Kindle DX. I turned it on today and it has a black page. How do I get it back to normal?

Yes, Kindle is a name used for all the Amazon tablets and e-readers.

Kindle 2, 4, 5, 7, 8
Kindle DX
Kindle Touch
Kindle paperwhite (1,2,3 generation)
Kindle Voyage
Kindle Oasis
Kindle FIre 7
Kindle Fire HD 6, 7, 8, 8.9, 10
Kindle Fire HDX 7, 8.9

And I probably missed some in here.

How to Reset Kindle - courtesy Andrei Pushkin
Kindle DX, Kindle 2 or Kindle 3: This is easy - just hold the power button (next to the headphone jack) for 15 seconds and the device will reboot.

Reset Kindle 1: This is trickier as you'll first have to remove the back cover; you'll also need a paperclip.

Read more: Reset Kindle

You change it in setting display

If you want Kindle Support you can visit www.kindle.com/support or Call our Amazon Kindle Customer Service now.
https://www.thedevicesupport.com/kindle-support

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Make sure that the kindle is fully charged. When charging the kindle 3 will have a yellow light indicating that it is charging. When this turns green, your kindle is fully charged. Make sure your kindle is fully charged and then try turning it back on.

I received my 3g model for Christmas as well. Last night, it lost wireless connectivity, froze and then would not turn back on, even though it was fully charge. However, I charged overnight again.

This morning, I held the on switch for much longer than normal, until the green light started flickering. I received a simple black screen a few times, but contintinued to hold the switch on. Then it reset itself and all is good.

So I know that sounds like a simple solution, but maybe worth trying. Good luck. It's disgusting, I know. I was so upset.

See here: Amazon Kindle DX Support

Once you have the machine running to read anything, the Kindle user manual is a pre-installed eBook on the device and also available for free via the Kindle storefront in case the previous owner deleted it.

Hey

Well there are a lot of reasons why the Kindle screen freeze.

most of the times it happens when the Kindle is trying to upload some big files like photos, movies, flash etc. in this case all you have to do it to wait and it will un-freeze in couple of seconds.

Another Very common is that the Kindle Memory is full and he can't respond until some of the memory gets free, this usually will happen once you click too many times on the screen, the poor Kindle is overwhelmed with orders and doesn't know what to do, this happens to "newbies" with the kindle.

A lot of these freezing problems can be fixed by resting your Kindle, you can do a Soft reset press the Alt-Shift-R keys at the same time. (Shift is the one that looks like an up arrow.) If that doesn't work, plug your Kindle into the charger and try again.

You can also do a Hard Reset take the cover off the back and insert a paperclip in the little hole. Hold for 10 seconds, you may need to try again with the Kindle plugged into the cradle.

For the Kindle DX Hold the top on/off switch sliding it to the left and keep to the left, hold for 60-80 Sec, Release it. Wait a minute - the DX will flash. Then the screen will go black and then the main Kindle screen (the guy sitting under the tree) will appear and the start up thermometer bar. Once that's completed, the main menu will come on, and your books will be rstored in batches over the next couple of minutes

And of course you can always Call Amazon Customer Service at 1-866-321-8851, 6a-10p PST, 7 days a week

Hope this will be helpful

Uri_K

Try holding the on-off switch to the right side ('on") for at least 30 seconds, then releasing. This is the latest procedure for a "hard reboot." If this fails, you may have a bad connection somewhere inside. Contact Amazon customer support (the number is on the website) and they will probably tell you they'll replace the unit. (They send you a new Kindle, you use the same packaging and the enclosed label to send the old one back.)