Pson styllus pro 7800 service call error 0001002d.. help

lagos

Common Error Codes
00000101 The CR Motor reached it's end of life. 00010000 PF Encoder Check Error. 00010005 CR Motor is out of step. 00010014 Pressurising failure. 00010027 Pressure pump micro air-leak error. 00010040 Printing position error. 0001002D The cleaning unit reached it's end of life. 0001003F The Pressure Motor reached it's end of life.

Servicing Levels

Three levels of servicing are available and detailed below:

1. Basic 0040 or 0001002D maintenance procedure: This will return your printer from either the 0040 or 0001002D error to a working state by replacing only the relevant maintenance items.
2. Advanced 0040 / 0001002D maintenance procedure: As well as replacing the parts relating to the maintenance error additional adjustments such as bidirectional/unidirectional alignment, 980mm feed adjustment, firmware updating and a general clean will be performed.
3. Overhaul: All maintenance items as well as the PF, CR motor and belt, cutter cap, pressure assembly and cutter solenoid will be replaced. A check for any design defects such as a defective cutter cap and a defective pressure lever will be performed and any parts will be replaced if necessary. All head and feed alignments will be performed as well as any required software updates and sensor verifications. A thorough clean will also be performed on the carriage area and the print head. When the procedures are complete a survey will be performed to better understand your requirements and any recommendations will be brought forward.

It is recommended that if you have recently come into ownership of a second user Epson Stylus Pro 9800 then you should assume that the counter values or service life levels are incorrect and choose the most thorough procedure detailed above. The reason for this is an increasing number of printers being "reset" without the actual parts being replaced or inexperienced owners trying to repair or replace parts incorrectly. In one such case a part was removed and replaced incorrectly causing a serious ink leak which was luckily caught early due to the undertaking of an thorough maintenance procedure, but unfortunately extensive damage had already been caused to the chassis and maintenance tank area.

I copied the error code and put it in the search bar in a web browser and came up with the answer. In the future just google the codes and see what comes up. Also you can download a Field Repair Guide PDF and a Manual PDF from Epson's website too.

Thank you for the inquiry.
This usually is a Epson Large Format printer error. You will need to replace parts to clear.


0001002D Cleaning unit EOL

Just like any other mechanical equipment, a printer requires attention to keep it running smoothly. So, just like when the check engine light illuminates on your cars dashboard so does your printer, but instead of a spanner the error 0001002D will appear on your control panel LCD which is informing you that a maintenance procedure is due to be performed. This will normally involve replacing the parts which keep the print head clean, hence the error "cleaning unit END OF LIFE" and the waste pads. This procedure can be undertaken here at Large Format Repairs for the Epson Stylus Pro 3800 right upto the beast that is the Stylus Pro 11880.
Worn flushing box Worn cap assembly Worn head wiper Worn carriage waste pad

hi

see if this helps

http://files.support.epson.com/pdf/pro7880/pro7880ug.pdf

let me know if it does not and i iwll continue to help

http://www.largeformatrepairs.co.uk/technical/maintenance-error-code-0001002d.htm
This happens when you let the "maintenance req. 0040" go for to long. The machine turns itself of to prevent damage.

Solution: Call epson and they will give you the reset code. Cannot find these codes online so if you do call please post instructions
Please rate the answer........

The same has happened to me I replaced one of the inks and got the error message 0010014. I replaced the ink cartridge with another and it began working again or maybe this link might help you.http://www.epson.co.uk/Printers-and-All-In-Ones/Large-Format/Epson-Stylus-Pro-7800/Drivers-Support?target=article&extn=.html&articleId=4286
Good luck!!

This happens when you let the "maintenance req. 0040" go for to long. The machine turns itself of to prevent damage.

Solution: Call epson and they will give you the reset code. Cannot find these codes online so if you do call please post instructions

error 00020003

your printer needs to be reset let me no if you dont have the software and i will give you the link

Hi step, For “Service Req. 00020003” (DRAM error), replace the SIMM
installed in CN19 and confirm whether the error recurs.