I'm trying to pair my jabra bt500 with my iPhone 4. I get all the way through the process when I receive the following message: Connection Unsuccessful "Jabra BT500" is not supported. Then I have to select 'forget device' to proceed. Is there a way to get my Jabra BT500 compatible with my iPhone 4?

The Pairing key is 0000
Have you tried to pair with other devices ?
It can support up to 8, connected to two at the same time as well.
Jabra Bluetooth Headsets Wireless Speakers Office Speakerphones

Try this bluetooth pairing guide.

http://www.jabra.com/support/bluetooth-pairing-guide

Hold the "Answer/End" button on your Jabra Bluetooth headset down until the LED light on the headset turns solid blue. The location of the button may vary based on which headset you have, but its appearance will be the same; it is the button that has an image of a telephone on it.


Click on the "Settings" icon from the main screen of your iPhone 4 .

Click on "General" in your iPhone's "Settings" menu.


Click on "Bluetooth" to access your iPhone's Bluetooth menu and then click the option to turn on your iPhone's Bluetooth connection. Once your iPhone's Bluetooth is turned on, it will search for available Bluetooth devices.


Select your Jabra headset by clicking on the icon that appears on your iPhone's screen.


Enter the passkey for your Jabra Bluetooth headset. The default passkey on Jabra headsets is "0000."


Click on "OK" on your iPhone 4 to complete the connection to your Jabra headset.

Tips & Warnings



The LED light on your headset must be solid blue to pair to your iPhone. A flashing light indicates your headset is not yet in pairing mode and your iPhone will not be able to connect to the headset.

Having your iPhone 4 Bluetooth turned on will drain your phone battery faster than normal.

you have to hold for three seconds

If you need further help, reach me via phone at https://www.6ya.com/expert/scott_541ceb86d69e7743

Jabra has an online tutorial on pairing.

It can be found here:

http://jabra.pairx.co.uk/

Choose your BT500V from the list, then choose your phone / pda model from the next menus.

When you pair the bluetooth headset default passkey (PIN) should be used as "0000" (4 zeros). for further info you can check the user manual as I attached the link below
http://www.jabra.com/sites/Jabra/GNimages/Products/WirelessHeadset/BT500/Documents/UM/BT500_UM_NA_EN_480.pdf

Good Luck

yeah charge it for 14 hours......and then hold the pair and call at the same time... then repeat the pairing process

I have the same problem. The lights are on, it's paired, and my caller can hear me. but I cannot hear the beep from pressing buttons on the jabra, nor can I hear anything from the phone.

the pin number is 0000, press and hold button until the light stays on to pair with your phone.