Never use Self-Cleaning!!! It will fry components, melt connectors, and burn wires. If you have violated this rule and an oven no longer works, it is probably not a bad element if neither the bake nor the broil work. It is likely the high heat cut out breaker. On a Thermador CT 227 double oven, there is a panel on the right side (facing the unit) that is about 3 inches wide and runs from top to bottom held in place by about 6 or 8 screws. Turn off the power, slide the unit out of the kitchen cabinet, remove the sheet metal panel and you will see two high heat cut out breakers. They have a small red button in the center that resets the breaker. Push firmly and you should hear a click. If there is no click, check the unit for continuity. If it is open and the button push does not reset it, the unit may be fried. These breakers trip with high heat and will prevent both elements in an oven from heating. If the breaker is good, you'll have to test the leads to each element and then trace the dead lead to the problem.
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