It may be the alarm that is telling you that the cook pan is not making a good connection to the hob. Does it do it with all pots? Stainless steel, copper sandwich with ground bottoms are best. Mine are Lagostina. At work, we had a Wok Station and when we used a standard pan, it would beep it you turned it up too high. Not problem with a stainless steel wok.
Howden's Joinery are not the maker, but the exclusive distributer. Contact them and ask.
https://www.howdens.com/contact-us..
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