My daughter got a fisher price ixl for christmas and the media manager disk was broken can you download the file from the internet to the ixl

hi Manura,

http://service.mattel.com/us/technicalproductdetail.aspx?prodno=R9703&siteid=27&catid=520

There you'll get pc softare for iXL try from there

Usually the game console require compartibility to the game disk for an exprience to be achieved. For example, acquiring a game disk is not compartible to acquiring readability in a DVD or media disk player. The game disk require a game model player to achieve user experiences. Show up at Toys Rus stores to acquire compartible gaming consoles. Good luck

So here's the deal, the available software are only discs to buy from retailers. They do not have them available online nor can you install it from online so why it is available to download online is BEYOND me! The 20 digit registration code is available when your purchase the software disc from a retailer like Toys R Us. They for some reason make it seem like these programs are available for you to download online and for FREE and even if you want to purchase the software online you can't! LOL! My suggestion is to have everyone with the same problem call their customer service and make a complaint because the way they present it is highly misleading. Their customer service number is 1-888-892-6123! Call complain. Give them your info. Maybe they will send it to you for free! Can't hurt! Hope this helps. :)

Do not use the disk provided. It is pc only. You must download the software from the site instead.

Virus ?!!?

Sorry I don't have a solution but I am having the exact issue as you. I have emailed the mattel corporate office as I have not been able to get through to the consumer relations department.

If I find a solution I will post it here.

everyone is having the same issue it must be the server down

Did you download the cd that came with the ixl product first? I broke mine all to pieces and am trying to download the Scooby Doo, but I think I need the other on the comp. first. Ughh! I just ordered a replacement CD for the IXL online...the one with the monkey on the front that comes with the hardware. I hope you have better luck than me!

i was having the same problem, after instilling the main software. I rebooted my computer and the 1st game disk loaded fine, but the 2nd disk would not, I restarted my computer again and the 2nd disk loaded with no problems

The songs that you have loaded to it are not formatted to be recognized by the system.