My wd 5000bev external hard disk stopped due to break in connection suddenly after that when i again try to load it the data is not able to read and the properties also hows that it is converted into RAW format what shold i do to make it work again...please help me it contains very important dta

1. Try to use a different USB Cable and test. 2. Open the external harddrive and replace the disk with a spare one or working one. Then test if it connects. a. If it does not connect then the problem is the electronic board of the external harddrive. Buy a Harddrive enclosure so as you could still use and retrieve your valuable data. Or slave the drive on your desktop computer and see if its connect. b. If it connects then you have a faulty harddrive. I hope you have a backup of what you have there.

I'm sorry to say that this may be due to a corrupt HDD. WD Hard drives tend to die far too fast (I know too well unfortunately).
If this is under warranty, I would call up WD support service for a free replacement.
If you want to take more invasive steps, I will be happy to help you try and recover your files.

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".

wd external hard drive making ticking noise and seem to have lost all my photos and music

Try the external hard-drive in some other computer.
If it still causes problems, then it is the external hard-drive, not your laptop, that has the problem.

If the warranty on the external hard-drive is still valid,
exercise the warranty to get a replacement.

If the warranty has expired, you could try to "disassemble" the casing, to remove the "internal" hard-drive that is "inside" the casing.
Then, connect that hard-drive to a desktop computer,
and copy your data to the 'C:' drive (or burn your data to CD/DVD disks), if you can -- it's possible that the "electronics" that convert the USB-interface to the hard-drive interface is the problem, and that your data on the hard-drive is perfectly OK.

Does the external drive work when connected to some _other_ computer? (Friend? Office? Home?)

It could be a failure either in the "hardware" inside the external-case (the USB adapter & interface)
or in the disk-drive "inside" the external-case.

So, a qualified technician can open the external drive, remove the disk-drive, and connect it directly to a computer, to see if the files can be "directly" read from the disk-drive.

If not, then you should search online for a "data recovery" service -- they are expensive, but they physically repair a damaged disk-drive, just long-enough to copy your data to another disk-drive.

dont worry, you can recover files from WD external hard drive, you need to follow the correct steps, here's a perfect data recovery tutorial for you
Recover files from External Hard drive

The tutorial is very easy to follow as I followed it to get back my files.