Our human RM-F01 box gets a perfect signal but after a set period of time 10 mins approximate the picture freezes and the sound continues. At this point the box is frozen and the remote doesn't work we have to switch off and turn on again

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digital signals do not fade out and get snowy like signals used to do ... if the signal gets too weak then it just freezes .. you might say its either perfect or frozen .. sometimes it gets blocky .. where some sections of the screen freeze while other sections continue .. what that means if you are using an antenna is .. you need a better antenna or better aim for the one you have .. outside is much better than inside but just rabbit ears are ok for strong signal areas .. you can aim the antenna based on a signal strength meter usually provided in HD receivers in the setup menu .. you can also get an antenna map from "www.antennaweb.org" .. that will show you what direction to point the thing for each channel and how strong each channel should be ... if you are using Cable instead of an antenna then you should have good signal strength but there is a problem called "Crest Factor" .. that becomes an issue when they put too many signals on a given cable .. the cable handles it ok as long as there is no damage (bad ends, water inside, animal chews, corrosion) but the cable box or receiver may be overloaded as thousands of signals drift in and out of phase ... thats a cable company problem that might be getting worse as more channels are added .. the results are that periodically the picture will freeze or pixelate .. you probably have to accept a little of that but more than a little gets really irritating ....off the air reception with an inside antenna (like rabbit ears) you will find that moving around the room can effect the signal for channels in the UHF range (most are) .. aiming the antenna and getting it as high as possible will minimize that problem.. make sure whatever antenna you use is designed for UHF as well as VHF .. the little circle often found between the two "rabbit ears" is actually the UHF part of the antenna .. it can be rotated for UHF channels while the big ears are aimed and adjusted for VHF .. antennaweb.org will tell you which is UHF and VHF ..

your display settings may be off, so change settings to factory reset and you may have to drop the resolution on your computer. you may also have a bad cable, so try a different cable.

First a couple of questions:

1) What is the make and model please?

2) When the picture freezes, is it like a snapshot photo? or does the screen blank?

This sounds like an interruption in the digital data stream. If the picture remains on the screen, the "new" frame information is not being received nor processed. This can be as simple as a bad cable connection or noise on the digital information data lines.

Check to see if there is any pattern to when this occurs. For example, does it happen more frequently after the set has been on for a while? Try cooling down the set to see if temp effects the behavior.

Please update this and we'll work to resolve it.

Thanks,
Dan

Those blinks [flashes] are fault indication (Error Codes). From the number of blinks occur at one time switch ON, you can get an idea about the faulty circuit section inside it. This will make repair easy. These are called blinking codes. Make sure about the exact number of blinking of the standby/power LED, by switching On & OFF the set, for at least two times. Count it carefully. If you wish to get some details, check the site linked here. It has details about blinking codes, and fault locating procedure, to many popular brand TVs and other devices.
http://electro-medical.blogspot.com/
http://homenol.blogspot.com/
http://electronicshelponline.blogspot.com/
If blinks continue without any pause, the main board is faulty.
Search the site by type in the "brand name" to your device, in the "Search box at the top right of the display window of the Homepage" to get gathered related posts.

Igniting a Dometic gas fridge

Electronic Ignition
1. Open gas cylinder or pressure regulating valve
2. Turn on Electronic ignitor switch
3. Turn gas control knob to the MAX position, press and hold down
4. After ignition, hold down knob for a further 15 seconds before releasing. The neon light will stop flashing
Piezo Ignition
1. Open gas cylinder or pressure regulating valve
2. Turn gas control knob to the MAX position, press and hold down
3. After approximately 10-15 seconds
   press Piezo knob several times until pilot light a lit
4. After ignition, hold down knob for a further 15 seconds before releasing
1. Check the Pilot light is alight
2. The flame can be controlled by aperture ©
   Should no ignition occur, repeat the ignition process after 1 minute
   (This could take longer than 10 seconds if the unit has been out of operation for a prolonged period or after replacing the gas cylinder. (Cause: air in the lines)
3. Once sufficient refrigeration has been obtained in the cooling tank at the MAX position, the control knob should be turned to the MIN position by low outside temperatures or when the refrigerator is only lightly loaded respectively the ambient temperature is below +18c in order to avoid over freezing the contents.

I hope this helps you...

Regards

Wouter...

presumably you have already tried powering off for 10 mins then doing a shipping condition reset ?

YEAH.
YOU ARE USING TWO BOXES RIGHT.
ONE IS MOTHER BOX IN THAT. I MEAN THE FIRST ONE.

THE SIGNAL NEEDED FROM THE DISH IS NOT SUFFICIENT

If you are using a set top box this might be caused by turnig the box on at the same tie as you turn the tv on or slightly after you turn the tv on.  If you are using compnent or HDMI inputs the set needs to see the signal as it is turned on to know what formt the signal is in. 

I’m happy to help further over the phone at https://www.6ya.com/expert/dewayne_4a10eab6caecdb92

cap-grant, my friend has the same problem with set top box. When I phone maker I was told it is due to poor and weak signal. You must have 80% signal strength to maintain good picture. When signal strength dropped picture would freeze and had to be turned off at the power point to restart as nothing would work. So I guess what my experience says is you may need better aerial to boost signal and prevent dropout Leonard210