New Bright 384 Holiday Express Animated Electric Train Set Logo

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Anonymous Posted on Dec 24, 2010

I have two 380 Holiday Express train sets. The track clip and power assembly for one set has an apparent short that blows the fuse in the transformer housing. I have interchanged the transformers and the same thing occurs. I have replaced the fuses in both transformers. How can I get the adapater repaired or can I purchase a replacement adapter? Both train sets are well beyond warranty. Please advise.

  • Anonymous Dec 24, 2010

    The track clip is powered by 10V, 3.5A from the transformer. The clip contains circuitry: a converter and logic. Control is provided by another panel of switches and led's for all functions: speed, direction, audio, flashing leds, and on. In short, it is more than an off-shelf hardware device.

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There is a fuse inside the transformer of the new bright holiday train. Check with volt meter attached too wires on each side of fuse. NO READING MEANS BLOWN FUSE. Alligator clip each side of fuse with single wire, bypassing fuse. Train now has power. Replace fuse. TORQUE screwdriver for opening case.

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  • Posted on Dec 24, 2010
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OK this is NOT a fault so much with the transformer as something that attaches to it.... You need to test the transformer Disconnected from anything, and then see if it is OK..


you see, usually a train set, the power from the transformer the Power goes through a variable controller, essentially a BIG variable resistor, that regulates the Voltage/Current to the tracks, thence to the trains motor.

The ONLY thing that can cause a transformer to blow fuses etc,is an Overload, this must be found and rectified first. often it is the controller itself or even a short between tracks.

Once you find your short you will be back in business.

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  • Posted on Dec 24, 2010
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Hi,

Sorry to say but New Bright does have these replacement parts hence you need to try hardware stores to see whether you can get a similar adapter . Check the V and the power it should not be an issue.

Thanks

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We are having difficulty turning on our New Bright Holiday Express Animated Train set. Husband and I have been trying to figure this out for our eager 2 little boys. The remote seems to turn (red light)...

Here are a couple of resources from New Bright:
http://www.newbright.com/public/electric-train-faq

http://www.newbright.com/images/Manuals/384%20ws%20manual.pdf

There is no On/Off switch on the train. Power goes from wall plug to transformer, then from transformer to track clip, which must be attached to the track. A control line goes from the track clip to the controller. Mine has a green light just above the red On/Off button that will come on even if the engine and tender are not on the track. The tender does all the work, and must be connected to the engine and on the track. There are four sliding contacts between the tender wheels that provide contact with the track.
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Instructions for the New bright 384 holiday express

Not sure what instructions you need, but the setup is very simple.
1. Put your track together
2. Attach the track power connector by slipping it under the track and pushing, then lift up the other side. This will make the two metal contacts connect to the track.
3. Plug the connector from the power pack into the track module (It should only go one way)
4. Plug the control box (looks like a telephone cord) into the track module, Will only go one way
5. Place the locomotive on the track.
6. Place the Treetop Tender on the track (you need both to make it run)
7. Connect the large connector from the treetop tender to the loco
8. Turn on the command module and press forward ...

You should now be running in circles ...

Hope this helps...
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Will not run or make sounds, control panel lights are on but no response when we push buttons.

Check some of the other solutins I have posted regarding this issue, but you can check to make sure your track is getting power by using a volt meter set to DC. You should measure 10.5VDC between the tracks.

When you set the Treetop tender on the tracks and turn on the power, the tender car should light up if you have power. When you add the loco and plug in the large black cord from the Tender to the Loco, the train should light up as well. If you are getting power you should then be able to press the forward button and the train should start.

Make sure the clips on the track control box are making contact with the rails on both sides. If your getting power to the track and the tender lights up, you should be good to roll.
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Where can I buy a track clip for my New Bright

http://www.newbright.com/

New Bright does not offer any replacement or repair parts for thier products.

They have a 60 day replacement warranty, but after that, you are on your own.
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Check the power circuit that goes to the track if there is an open circuit, open circuit means, break or cut line that can not flow the current going to the track to give a power to the train, ok.
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