Hello Susan,
What you need to do is to gently pull the cockpit housing off the post at the bottom rear and remove it from the machine. You can now access those connector plugs much easier along with noting where the trim screw is located.
Please note that the battery pack has a female connector while both your charger and the lead to the electric motor have male ends. Those male ends have two small pins within the connector and you need to get them oriented correctly with the round holes within the female connector.
Once you have established this, a dab of finger nail polish on the top side of each connector will make it easier to orient the plugs for charging the battery, or connecting the battery to the motor leads in the future.
Make sure to charge the battery for at least three hours, Do Not Overcharge.
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