My son has a leapster explorer, and I am trying to redeem a game with the leaplet card, but when I click on the leaplet store icon it says downloading but it is not processing, and nothing ever comes up so I cant redeem my leaplet card. Is there a problem with the website? Everything else on the website seems to be working when I click on the icons.

You can redeem iTunes Store Gift Cards and content codes in the iTunes Store, App Store, iBooks Store, or Mac App Store.

• If you have a Mac App Store content code, you must redeem it in the Mac App Store.
• If you have a promotional code, you must redeem it before the date printed on the card.
• If you have an Apple Store Gift Card, instead of following the steps below, you can redeem it online or in a store.
• If you received an iTunes Store Gift card through email, you don't need to redeem a code. Just click on Redeem Now in the email.

You have to make sure it is compatible. There are different types of Leapsters. Leapster 1 and 2, Leapster GS, Leapster Explorer and Leappad. Take it back to the store they may give you a refund or store credit.

Hello,
there are three basic reasons why the leapster explorer won't bring out sound.
1. Defective speaker
The speaker of your leapster explorer maybe defective, this can make it not bring out any sound. Disassemble the leapster explorer, check the speaker part, test the speaker with a AA battery. If you hear any sound using the battery, then it means there is nothing wrong with the speaker.
2. Loose wire connection
Disassemble the leapster explorer, check the wires connecting the speaker to the board. Check for any wire cut, or loose connection which can cause the speaker not to bring out sound. . 3. Sound IC/Card/Board
If non of the above is the cause of the problem, then it means the leapster explorer is having a defective sound ic/board/card. There is an IC on the board of the leapster explorer which is responsible for sound. If this ic has a shot, there won't be any sound. If this be the cause, I think it's high time to took the leapster explorer to a repairman because this requires skill.
I hope the above is clear. If not, please let me know for further assistance.
Regards.

If the unit is frozen the first thing I would recommend is removing the batteries and see if its ok when you reinsert them.

type 5813 0790 4610 4973 in the "Have a bonus code" area of the Leapster Explorer Leeplet Store splash page. You'll get a free Alphabet Stew download. My 4 year old is having a blast right now!
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How do you get Leapworld up? I can't find it.

You have to keep clicking the arrow underneath the message. Each time your child plays, you earn 60 tokens or whatever. You have to click through all of those messages until you can play. It's confusing, because all of the messages or the same, but keep clicking that right arrow and eventually you'll be done!

We have the same problem and our leapster is only 2 days old.Do Touch Screen Calibration,it should help.I do it everytime for my son when he wants to play and it does help...But once u turn leapster off,u'll have to calibrate it again next time...
Just hold down hint button while turning on.When the Leapster menu screen appears,press the A button.Touch each of the crosshairs that appear with the stylus.restart unit. ..That what we do everytime.

Try using a smaller card. Their website says anything over 2Gig is not recommended.

Buy another one from the same store and just swap them.