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Posted on Jul 04, 2008
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Computer Lock Down

No desktop view. Tried rebooting, turning on off, unplugging to no avail. Message displayed: "This computer is in use and has been locked. Only MAINDOWNVicky or administrator can unlock this computer.
Usename_____________ Password______________." When I tried to enter my username, cursor does not move (not highlighted).

Please HELP!!!!! Thanks.

Please respond at [email protected].

  • 2 more comments 
  • snorkely Jul 04, 2008

    Did try to register as administrator. CURSOR did NOT move or accept my name. No, I don't have a password or username,although it asked for Vicky or administrator. I did try to sign in as Vicky. Cursor did NOT MOVE or accept Vicky. Please HELP!!!

  • snorkely Jul 05, 2008

    Burned and booted a CD downloaded from Offline NT Password & Registry Editor (cd080526.zip). Booting was the same as before. Signage asked for: MAINDOWN\Vicky or administrator. When typing administrator, cursor did not move but the following appeared below the password line (which I could not access: "MAINDOWN (this computer)" OK. When clicking on OK, this line disappeared, the other two lines remained.

    What else can I try?

  • snorkely Jul 05, 2008

    I tried rebooting and holding F8 down as suggested. What I got was the following:



    System restart has been paused:



    (highlighted one of two choices) Continue with system restart

    Delete

  • snorkely Jul 05, 2008

    When rebooting and holding down F8 yielded:



    System restart has been paused:



    Continue with system restart. (or)

    Delete restoration data and proceed to system boot menu.



    I clicked on "Continue with system restart" and got my wallpaper." I was afraid to click on the second choice.



    What else can I try.

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Anonymous

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  • Sony Master 6,487 Answers
  • Posted on Jul 05, 2008
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Force your computer to start in Safe Mode. To do that, hold down the F5 key when you start up and keep holding it until you see that your PC has booted to Safe Mode. (Another way to do this is to hold down the F8 key during boot time until you’re presented with the Windows Startup Menu and then choose Safe Mode from the list of options presented there.

When you’re in Safe Mode Windows skips the Config.sys and Autoexec.bat files and loads a minimal set of drivers that lets your PC function at a basic level. Then do a systme restore while on safe mode......

Hope that helps..........

Kevin Shafer

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  • Sony Master 1,314 Answers
  • Posted on Jul 05, 2008
Kevin Shafer
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First you need to go into the computer's BIOS (usually by pressing F2, F1, or DEL when the computer's logo appears, it may tell you which button to press to get into setup). In there, you need to change your boot priority so that your cd drive will boot first. Then you can boot off your cd you just created to clear the password.

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  • Master 481 Answers
  • Posted on Jul 04, 2008
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Im not a computer genius but this is what i would do. reboot the computer and hold down f8 until, hopefully this will give you a startup menu. choose 'safe mode' and try to boot the computer, if successful you can do a system restore under start-programs-system tools-system restore.
hope it helps Mike

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  • Sony Master 13,435 Answers
  • Posted on Jul 04, 2008
Ekse
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When you start your computer up, before the windows logo comes. tap f8 untill you see the startup menu with safe mode etc. Select safe mode and start up. see if you can login in safe mode. Try Administrator and no password, also your own user.

If not we may have to use a password recovery cd.

you can download the cd image from
http://home.eunet.no/pnordahl/ntpasswd/

you need to burn it to a cd on another computer and make sure your computer starts with the cd first. that has to be changed in the bios if not set that way yet.

  • 1 more comment 
  • Ekse Jul 05, 2008

    you need to enter the computers bios and make sure it starts from a cd.





    Videos of the Week (Vol. 1): Changing PC BIOS Settings
    Learn how to access and change a PC's BIOS settings! http://www.youtube.com/watch?v=Tc1t3c5Yk...

  • Ekse Jul 05, 2008

    about boot order at 3 minutes and forward.

  • Ekse Jul 05, 2008

    Did you extract the cd image from inside the zip file and then burned the ISO cd image to the cd?



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Lee A.

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  • Master 4,472 Answers
  • Posted on Jul 04, 2008
Lee A.
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Do you have the password for the administrator account?
try logging on as administrator
Thanks,
Lee

  • Lee A.
    Lee A. Aug 10, 2008

    Well your best bet is to uninstall and reinstall windows. I am sorry that you felt you needed a refund. I would be glad to assist you further if you decide to reconsider.
    Thanks,
    Lee


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