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Posted on Dec 23, 2010

Canon Vixia HG10 Hi Def Camcorder---DC port is broken and I can't use the compact power adapter. The compact power adapter is required to backup video to the computer even with a fully charged battery. How can I backup my video? The hard drive is now almost full(33.5 GB) Help...I need this for recording Christmas!!

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  • Posted on Dec 23, 2010
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The DC port will need to be replaced and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

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  • Posted on Jun 20, 2012
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For anyone else that has this issue, the easiest (quickest) solution would be to pull the hard disk and read the files directly. The disk is a 1.8" ZIF interface drive. You can get an adapter to connect this to a PC or USB port at a computer parts store near you.

Here is a video showing how to remove (replace) the disk.

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