NorStar M7324 Telephone Logo
Posted on Dec 22, 2010
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Can't change name on phone? the screen that pops up reads "terminals&sets" and I "set" to change a certain line. Show set is displayed. I type in the number that the name needs to be changed and the only options are to "copy" or "find". No Change is anywhere!

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george peters

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  • NorStar Master 860 Answers
  • Posted on Dec 23, 2010
george  peters
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It sounds like your in the right area, you just need to go a little farther into that sets programming.
when you enter in the persons extension number press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name.
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. Bill = 2,2 -> 4,4,4 -> 5,5,5 -> 5,5,5
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished

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1answer

Phone not ringing in normal mode

I believe this is a programming issue.

To change the ringing assignments on extensions enter programming mode by pressing Feature **266344 and password 266344 if it hasn't been changed. You have to do this from an M7310 phone. The top two buttons on each side will move you through programming. The top right button is the SHOW button and the button below it is the NEXT button. The top left button is the HEADER button and the button below it is the BACK button.

Your first category should be TERMINALS & SETS. Press the SHOW button and using the dial pad enter the extension number. The display should show the extension number or name. Press SHOW three times and the display should show LINE ___.
With options to SCAN or LIST. Pressing SCAN will show the lines assigned to the extension. Use the CHNG option to change how the line is on the phone. RING ONLY - UNASSIGNED - APPEAR ONLY - AND APPEAR & RING. Change the lines you want to ring in NORMAL DAY MODE to APPEAR & RING for this extension and press SCAN to move to the next assigned line. Use this same method for any extension you want to change the ringing on.
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How to change name displyed on norstar T7208 & T7200 tele phone

To chane the name on the sets you'll need to enter telephone programming.
Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number.
Enter extension number you want to change the name on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name.
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. Bill = 2,2 -> 4,4,4 -> 5,5,5 -> 5,5,5
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished
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How to set the time and date

Changing the time on a Norstar system must be done using a display phone. Using a M7310, M7324, or T7316. The 4 top line/feature keys are now used for programming.
the right 2 buttons under the display are "NEXT" and "SHOW" respectively.

1.- To enter programming mode press "FEATURE" and "* * 2 6 6 3 4 4"
2.- Enter password (default = 266344) - display should read "Terminals & Sets"
3.- Press "NEXT"(bottom right arrow) 5 times - display should read "Time and Date"
4.- Press "SHOW" (top right arrow)- display should read "Hour:___"
5.- Press softkey "CHANGE"
6.- Enter hour - display should read "AM OK or Change"
7.- Select AM or PM
8.- Press "NEXT"(bottom right arrow) - display should read "Minutes:___"
9.- Press softkey "CHANGE"
10.- Enter minutes
11.- Press "NEXT"(bottom right arrow) - display should read "Year:___"
12.- Press softkey "CHANGE"
13.- Enter year
14.- Press "NEXT"(bottom right arrow) - display should read "Month:___"
15.- Press softkey "CHANGE"
16.- Enter month
17.- Press "NEXT" (bottom right arrow)- display should read "Day:___"
18.- Press softkey "CHANGE"
19.- Enter day
20.- Press "NEXT" (bottom right arrow)
21.- Press the Rls key
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Change display names

A problem with answering this question is first that the main SYSTEM keeps this info not the handset, so for the 3x8, 6x16, and 8x24 systems you can do the following (PROVIDED, the installer did not change the passwords to access).

Press FEATURE * * 2 6 6 3 4 4
Enter Password: 2 6 6 3 4 4 Display will read: " A. Configuration"
Press: NEXT Display will read: "B. General Admin"
(NEXT is always the button on the right of your lines/extension list, 2nd button down from top.)
4. Press: SHOW Display will read: "1. Sys speed dial" (SHOW is one key up from NEXT)
5. Press: NEXT Display will read: "2. Names"
6. Press the SHOW Display will read: "Set names"
7. Press: SHOW Display will read: "Show set:__"
8. Enter the extension number of which you wish to change the name Display will read: "<##:name>"
9. Press the CHANGE softkey
10. Using the dial pad spell out the name Ex: If you need the letter K press the 5 key twice and then press # to confirm the letter. Continue until the entire first name is spelled. (note: you are limited to 7 characters)
11. Press: NEXT (if you fail to do this step, the name will not be saved!!!)
12. Press the RLS key

I may be mistaken however I think you have to be on a model M7310, T7316, or M7324 phone (there should be at least one usually at the main desk) in order to program I don't think you can directly do it from the T7208.

Hope this helps.
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HOW TO CHANGE NAME ON MY T7316E

Changing the time on a Norstar system must be done using a display phone. Using a M7310 or T7316 the right 2 buttons under the display are "NEXT" and "SHOW" respectively.

1.- To enter programming mode press "FEATURE" and "* * 2 6 6 3 4 4"
2.- Enter password (default = 266344) - display should read "Terminals & Sets"
3.- Press "NEXT"(bottom right arrow) 5 times - display should read "Time and Date"
4.- Press "SHOW" (top right arrow)- display should read "Hour:___"
5.- Press softkey "CHANGE"
6.- Enter hour - display should read "AM OK or Change"
7.- Select AM or PM
8.- Press "NEXT"(bottom right arrow) - display should read "Minutes:___"
9.- Press softkey "CHANGE"
10.- Enter minutes
11.- Press "NEXT"(bottom right arrow) - display should read "Year:___" 12.- Press softkey "CHANGE"
13.- Enter year
14.- Press "NEXT"(bottom right arrow) - display should read "Month:___"
15.- Press softkey "CHANGE"
16.- Enter month
17.- Press "NEXT" (bottom right arrow)- display should read "Day:___"
18.- Press softkey "CHANGE"
19.- Enter day
20.- Press "NEXT" (bottom right arrow)
21.- Press the Rls key
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How do I set the time on my T7316E phones?

Changing the time on a Norstar system must be done using a display phone. Using a M7310 or T7316 the right 2 buttons under the display are "NEXT" and "SHOW" respectively.

1.- To enter programming mode press "FEATURE" and "* * 2 6 6 3 4 4"
2.- Enter password (default = 266344) - display should read "Terminals & Sets"
3.- Press "NEXT"(bottom right arrow) 5 times - display should read "Time and Date"
4.- Press "SHOW" (top right arrow)- display should read "Hour:___"
5.- Press softkey "CHANGE"
6.- Enter hour - display should read "AM OK or Change"
7.- Select AM or PM
8.- Press "NEXT"(bottom right arrow) - display should read "Minutes:___"
9.- Press softkey "CHANGE"
10.- Enter minutes
11.- Press "NEXT"(bottom right arrow) - display should read "Year:___" 12.- Press softkey "CHANGE"
13.- Enter year
14.- Press "NEXT"(bottom right arrow) - display should read "Month:___"
15.- Press softkey "CHANGE"
16.- Enter month
17.- Press "NEXT" (bottom right arrow)- display should read "Day:___" 18.- Press softkey "CHANGE"
19.- Enter day
20.- Press "NEXT" (bottom right arrow)
21.- Press the Rls key
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You need to go into lines/trunks and change the line typ from unsupervised to supervised so this will stop. How though?

Changing programming on a Norstar system must be done using a display phone. Using a M7310 or T7316 the right 2 buttons under the display are "NEXT" and "SHOW" respectively.

1.- To enter programming mode press "FEATURE" and "* * 2 6 6 3 4 4"
2.- Enter password (default = 266344) - display should read "Terminals & Sets"
3.- Press "NEXT"(bottom right arrow) - display should read "lines"
4.- Press "SHOW" (top right arrow)- display should ask for a line number
5.- enter in the line number you wish to change the supervision on in a 3 digit format. ex. line 1 = 001
6.- press the show key (top right arrow)
7.- The display should say Trunk/line data
8.- Press "show"(top right arrow) - display should read "trunk type"
9.- Press the next key (bottom right arrow) 7 times"
10.- the display should say "trunk mode: unspr"
11.- Press softkey "CHANGE" to "super"
repeat steps 5 - 11 for the remainder of the lines Press the Rls key when finished
1helpful
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Only certain lines ring on certain phones

Programming2.gif is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS.
The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number. Enter extension number you wish to program ringing on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear& ring2.gif
press next key (lower right arrow)til you see the line port number you wish to program (004)
The display should say line 0xx: appear only
press the Chng key till it says appear & ring

press the release key when finished
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M7310 phone line ringing does not appear on receptionist phone

Feature **266344
Password 266344
Terminal & Sets
Press Show (Top Right Button)
It will Ask Extension Number
Change to Appearance & Ring
22helpful
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Change name on a Nortel M7324

1. Press the Rls button then ** FEATURE 266344 (CONFIG)
2. Password is 23646 (ADMIN) The display reads Terminals & Sets
3. Press SHOW ans enter the Extension for which you want to enter a name.
4. Press SHOW, again
5. Press the NEXT key until the display reads NAMES at the top left corner.
6. The bottom right corner reads CHANGE, press the far right soft key.
7. To move from one letter to the next use the far right and far left soft keys or the # key.
8. When you are finished Press next.
9. Press the HEADING key to get back to TERMINALS & SETS and start again!

Navigation Keys: Line 1 = HEADING Speed Dial = SHOW
Line 2 = BACK Last No. = NEXT

This can only be done from the main handset and only one at a time. The Soft Keys are the three small buttons right bellow the screen.
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