Do a hard reset, beware all data like contacts will be deleted, press to soft keys the keys with a dash_, pres power utton also then use stylus and press reset switch on side,
some message will be displayed, now leave power switch and other keys and press green call button,
your phone will load software.
regards
dear sir
this is the problem usually caused by viruswhich happens when you are receiving files from p.c or untrusted mobiles...... and sometimes it might be software failure also, which causes some of the menu not tofunction,the only solution is to flash ur phone software from the nearest htc care,it also updates your mobile software which increases the mobile speed....
thank you.....take care................
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