HP 1010 Plain Paper Thermal Fax Logo
Posted on Dec 22, 2010
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Can not send fax. The receving fax rings but my machine does not respond and send the fax. I can receive ok.

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Anonymous

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  • Master 488 Answers
  • Posted on Dec 22, 2010
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Joined: Aug 15, 2010
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The document does not feed into the machine.
Be sure the document is not wrinkled, and you are putting it in correctly. Check that the document is the right size and not too thick or too thin. (See document types and sizes on page 43).
You cannot receive faxes automatically. Check if "TEL" appears on the right side of the display. In TEL mode, you
cannot receive a fax automatically. Be sure the handset is seated on the cradle properly.
The machine cannot receive faxes manually. Do not hang up the handset before pressing Start/Enter to receive a
fax.
The machine does not send anything. Check that the document is loaded face down. Send should show up
in the display after it dials. Check if the machine to which you are sending can receive your fax.

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Related Questions:

0helpful
1answer

The fax dosn't work,what should I do? I don't have ring tone, and can't receve.

Go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set. Make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility.
Have a nice day and do not forget to rate please...!

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May 14, 2012 • Brother MFC 240C All-In-One InkJet Printer
2helpful
2answers

How do I receive faxes with the 240c
Hi,


Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature or you are using an external answering machine on the same line as the Brother machine.


*Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, Ring Master, Ident-a-Ring, Ident-a-Call, Data Ident-A-Call, Teen Ring, SimpleBiz Fax & Alternate Number Ringing and BT Call Sign.
  1. Setting the Receive Mode
    1. Press Menu.
    2. Press the up or down arrow key to select Initial Setup.
    3. Press OK.
    4. Press the up or down arrow key to select Receive Mode.
    5. Press OK.
    6. Press the up or down arrow key to select Manual.
    7. Press OK.
    8. Press Stop/Exit.

Receiving Faxes in Manual Mode
  1. Lift the handset of a telephone that is on the same line as your Brother machine.
  2. When you hear the sending machine's fax tones (short beeps that occur at regular intervals), do one of the following:
    • If the telephone you answered is near your Brother machine or connected to its EXT jack(socket), press Black(Mono) Start or Color(Colour) Start.
    • If the telephone you answered is not connected to or near your Brother machine, press *51 (*91 for New Zealand) on its dial pad.
  3. Your Brother machine will produce receiving tones.
  4. Replace the telephone handset. Your Brother machine will begin to receive the fax.

< Easy Receive (Fax Detect) >
The Easy Receive (Fax Detect) feature allows you to receive faxes in Manual Mode by simply lifting the handset of a telephone that is on the same line as the Brother machine. Your Brother machine will automatically generate fax receiving tones, at which point you can replace the telephone handset and wait for your fax to be received and printed.

Your Brother machine's Easy Receive (Fax Detect) feature is turned ON by default. To adjust your Brother machine's Easy Receive (Fax Detect) setting, please follow these steps:

  1. Press Menu.
  2. Press the up or down arrow key to select Fax.
  3. Press OK.
  4. Press the up or down arrow key to select Setup Receive.
  5. Press OK.
  6. Press the up or down arrow key to select Easy Receive or Fax Detect.
  7. Press OK.
  8. Press the up or down arrow key to select On, Semi or Off. *In some brother machines, Semi may not be in the options.
    If you choose Semi, your Brother machine will only answer an incoming fax if you answer using its handset or by pressing the Hook, Hook/Hold, Hold, Speaker Phone or Tel/R key on its control panel.
  9. Press OK.
  10. Press Stop/Exit.

Note Here are a couple of points to keep in mind:
  • If Easy Receive (Fax Detect) is ON, but your Brother machine doesn't automatically answer the incoming fax when you lift the extension telephone's handset, press *51 (*91 for New Zealand).
  • If you send faxes from a computer that is on the same telephone line as the Brother machine and the Brother machine intercepts the calls, turn Easy Receive (Fax Detect) OFF.

Please post your feedback and Vote if the problem resolved as per your satisfaction.
Read full answer
Jul 14, 2010 • Brother Multi-Function Center MFC-240C...
0helpful
1answer

Not receiving fax
check the mode of receving auto or mannual change the ring pattern.
Read full answer
Jan 14, 2010 • Canon - SUPER G3 FAX BOARD-T1 (0450B002AA)
0helpful
1answer

It stopped receving faxes. It will send ok but it will not receive!
It's probably been changed from "auto receive", to "manual receive", or "telephone" mode. Check settings in your manual.
Read full answer
Jun 09, 2009 • Brother IntelliFAX 4100 Laser Fax
0helpful
1answer

MFC 7840W, fax not sending or receiving
Is your phone line DIGITAL? Fax machines are ANALOG devices.
Read full answer
Jan 15, 2009 • Brother MFC 7840W Printer
0helpful
1answer

Not receving fax
Is your fax set on AUTO REC mode? It sounds like it got tripped into MANUAL MODE for some reason.

Read full answer
Nov 26, 2008 • Brother Multi-Function Center MFC-240C...
0helpful
1answer

My fax sound but dont received any fax
hi,

check whether the auto answer is turned on...

either u have the button on the front panel of the printer itself "auto answer" or u will have it in the fax menu...

press the menu button and scroll down to fax setup or advanced fax setup, make sure the auto answer option is turned on....

thanks and regards
agnel
Read full answer
Mar 19, 2008 • HP OfficeJet 7310 All-In-One InkJet...
0helpful
1answer

Audible ring has changed/machine won't answer when called
It is to do with "smart ring" feature or in your area called "distinctive ring" feature. The machine won't receive unless the ring pattern matches your distinctive ring pattern. If you are not using that feature, then you must turn the feature off. Then set your receive mode to "fax tel" mode if it is your only line.
Read full answer
Jan 16, 2008 • Brother IntelliFAX 2800 Laser Fax
0helpful
1answer

Can't get the machine out of "broadcasting mode"
have you tried to see if paper is jammed in side of the fax manchine this will prevent it send/receving faxes .
follow your manual instructions for this .
you could also contact samsung on the number 08707267864 8am-8pm.

riz.
Read full answer
Nov 20, 2007 • Samsung SF-5100 Plain Paper Laser Fax
0helpful
1answer

Faxmachine
CHECK 1.DO YOU GET DIAL TONE ON -ON HOOK DIAL BUTTON OR ON THE HANDSET ? IF NOT PLS CHECK THE PHONE LINE OTHERWISE--- 2.TRY RINGING THE MACHINE FROM OTHER PHONE,CAN U HEAR THE RING ? IF YES ,PLS CHECK WHAT NOS OF RINGS ,THE MACHINE IS SET TO RECEIVE, AS WELL AS SET THE CORRECT RECEIVE MODE , I.E. FAX /TEL/ANS-FAX... 3 IF U STILL DON'T GET FAX TONE WHILE RECEVING ,THEN TELEPHONE LINE CARD SHOULD BE BAD... TRY REPLACING TEH SAME ,SHOULD RESOLVE THE PROBLEM. HAPPY FAXING OMNIPRESENT HAPPY FAXING
Read full answer
Sep 21, 2007 • Office Equipment & Supplies
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1010 Plain Paper Thermal Fax

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The fax dosn't work,what should I do? I don't have ring tone, and can't receve.

  • Brother MFC 240C All-In-One InkJet Printer

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